Privacy Policy

This privacy policy ("policy") will help you understand how Hostelz (hereinafter referred to as "us", "we", "our") process the data you supply to us when you access as well as use (hereinafter referred to as "website", "service").

We have the absolute, complete and full discretion to modify or adjust this policy in any shape or form at any moment in the future, and you will be promptly updated. If you desire to ensure that you are updated with all of the latest changes, we would suggest and recommend that you periodically or consistently visit our privacy policy.

What User Data We Process

When you use our website, we may collect and process the following data:

  • Your IP address
  • Your contact details such as name, location, email address for signing up and logging in, among other similar things
  • Other information such as interests, which other websites you visited through our website and preferences
  • Relevant data concerning your online behaviour on the way you use our website

The website servers may collect the IP address of your computer in order to use this information to measure the number of visits, average time spent at the Website, pages viewed, clicks to other websites or just generally to better understand the technical issues you are facing with either your software or hardware etc. We use this information to determine use of the website, and to improve its content.

Please note that we will never ask or collect any passwords you may have in connection to our website. Users need to set their own password to register.

We request you to provide us with accurate and complete information when logging in and signing up on our website. This obligation is a condition to the provision of our services to you and/or any other person authorized or permitted by you or your organization/company to use the services.

Sign In users can create own public profile pages. These pages are in control of the signed up users and accesible by internet users outside of The Email Address of the users will never be shown publicly.

The Reasons We Collect And Process Your Data

We are processing, using and collecting your data, through various measures such as Google Analytics, for the following purposes and reasons:

  • To more accurately comprehend your needs.
  • To enhance and make our services and products substantially better.
  • To send you promotional emails with the relevant details that we believe you will think are intriguing.
  • To let you know that from time to time we would like for you to submit optional surveys for us to conduct some market research.
  • To personalise our website with regard to your online behavior depending on what you would enjoy more of.
  • For potential marketing or advertising rationales.

Tracking of Reservations employs tracking technologies like affiliate links to improve user experience and service quality. Below are the key aspects of our tracking practices:

  • Technologies Used: Primarily facilitated through affiliate links.
  • Types of Data Tracked: Includes details such as booking status, name of accommodation, destination, number of people, nationality, booking time, start and end date of reservation, language, deposit being paid, user device (desktop, mobile, or app)
  • User Control: Users have control over their data, with the option to delete their accounts and manage tracking preferences.

Our tracking practices are designed with user privacy as a priority, ensuring that users have clear insights and control over the tracking activities pertinent to their interaction with

Account Deletion

Users have the right to request the deletion of their account. To do so, users should get in touch with directly, and necessary actions will be taken to process the deletion of the user’s account and related data.

Safeguarding and Securing the Data

Hostelz is committed to securing your data and keeping it confidential. We are taking data theft very seriously and we are taking substantial measures to prevent data theft or anything else that infringes and violates your personal data and information.

Any of your personal information that may result from the use of the website will be kept by the Provider, in accordance with relevant regulations and could be used for advertising purposes. For potential users in European nations and in accordance with the GDPR, which is an EU regulation, we will ensure that the use of your personal data is fair, lawful, accurate, not excessive and not used for longer than necessary. Additionally, you are hereby informed that we will use and process your personal data.

Using and Processing of Cookies

Once you agree to allow our website to use cookies, you also acknowledge as well as agree to use the data it processes concerning your general actions (for instance, analyze web traffic, web pages you spend the most time on, and websites you visit).

The definition of a cookie is that it is a minimal amount of information that is downloaded or installed to your PC or device at the time of using, accessing or visiting this website. We process and utilise several cookies of various types, including operational, marketing and/or content cookies.

The data we collect and receive by using and processing cookies is utilized to customize and personalise this website to your specific and exact needs. Therefore, cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This then means and therefore, indicates you do not have to insert the same information every single time you decide to use or visit our website. Additionally, cookies generally also have the capability to supply relevant information regarding your online actions and behavior, for example the number of times you have visited our website. When we are finished with the analysis of this data that the cookies have supplied us for the purposes of understanding certain statistical information, the data will no longer be part of any of our systems.

Please be aware that cookies do not enable us to obtain control of your PC in any way. They are strictly used to monitor and check which pages you find useful or suitable or appropriate and which yu do not so that we can supply you with a more enhanced experience.

If you desire not to allow us to collect any of the cookies derived from your PC, you are free to do it via the settings of the browser you are using with your PC.

Similarly, we follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies are acting in a similar manner and constitutes a part of hosting services' analytics. As aforementioned with the data we collect, the information collected by log files can also include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Restricting the Collection of your Personal Data

In the event that you might wish to restrict the use and collection of your personal data. You can do this by acting in the following way:

  • When you are filling the forms on the website, ensure to check whether there is a box which you can leave unchecked, if you do not wish to provide us with your personal data.
  • If you have already agreed to share your information with us, you can always email us and we will certainly allow you to make the relevant adjustments you would like.

Hostelz will not sell or distribute your personal information to any external third parties, if we do not have consent. We may act this way if it is instructed by any laws or regulations. Your personal information and data will be utilised in order to advertise certain relevant material to you, for example in your email address, subject to you expressly agreeing to this privacy policy. This is in line with the California Online Privacy Protection Act.

Furthermore, we are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site you consent to our privacy policy.

If we decide to change our privacy policy we will post those changes on this page.

Contact Us

If you have any questions or want to provide feedback regarding our privacy policy, you can always contact us through the Contact Us page on the website.

Last Updated: October 2023

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