Privacy Policy

General Data Protection Regulation (GDPR)

At Hostelz.com, accessible from https://www.hostelz.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://www.hostelz.com and how we use it.

We are a Data Controller of your information.

Hostelz.com legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Hostelz.com needs to perform a contract with you
  • You have given Hostelz.com permission to do so
  • Processing your personal information is in Hostelz.com legitimate interests
  • Hostelz.com needs to comply with the law

Hostelz.com will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Log Files

https://www.hostelz.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Registration

Registration is not required to use the site, but some special services, such as posting comments or submitting reviews or making a booking, require a valid email address. We will not add you to any mailing lists and we don't send out any emails other than an initial email to confirm your email address.

Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third party booking systems who are handling your booking request, or accommodations where you have made a booking. Bookings through Hostelz.com are processed by third party booking sites. These companies have their own privacy policies which may differ from that of Hostelz.com, but we only work with companies that value your privacy and have agreed to keep your information confidential. Their policies, terms, and conditions may be viewed from the booking form page when you submit a booking. We seek to protect the integrity of our users and welcome any feedback about these sites. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

How we protect your information

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent except as necessary according to the terms of this privacy policy.

Your Consent

By using our site you consent to our privacy policy.

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Changes to our Privacy Policy

If we decide to change our privacy policy we will post those changes on this page.

Crediting Photographers

On our website we use photos from talented photographers, such as