I stayed for two nights in June 2009. After staying in some pretty crappy ho(s)tels, this place was perfect. It's very close to the metro, which is very convenient when traveling, and also very close to everything. Florence is pretty small. The lobby is very well decorated and the staff is very efficient. Not necessarily personal, but I'm not going to complain. They have an indoor pool, a deck, a night club (kind of lame to stay in, but it looked pretty cool I guess). No problems here. The Rooms, I stayed in a double. It had a bunk bed where the bottom was basically queen sized, a flat screen mounted television, storage, a desk with mirror, bed lights, fully tiled and gorgeous bathroom, very clean, bad lighting though in bathroom (dont plan on doing makeup), oh and air conditioning! I also visited friend staying in a six- to eight-bed room. Kind of small, but had private bathroom and a balcony type thing. Also, we drank inside the building. Not sure on the actual rules though.