•

From Hong Kong Airport

•

A21 Airport Shuttle

Service from 05:30 to 00:00, every 10 minutes, it takes about 40 minutes, costs 33 HKD for each person (free of luggage fee). Please stop at the 12th or 13th bus stop (Mirador Plaza/ Chung King mansion). You will take 5 to 10 minutes walk to our hostel - Mirador Mansion.
•

Airport Express

Service from 05:50 to 01:15, every 12 minutes, it takes around 25 minutes, costs 90 HKD per each person (free of luggage fee). Please stop at the Kowloon Station and change to the free airport shuttle bus K3 or take taxi which cost less than HKD20 to arrive at our hostel building- Mirador Mansion.
•

K3 bus

- taking K3 to Holiday-inn Hotel and then go along the Nathan Road.
•

Taxi

24 hours service. It takes about 30 minutes, costs around 300 HKD (free for luggage fee). Please tell the driver to stop at the Mirador Mansion, Tsim Sha Tsui.
•

From Mainland China

•

Train

from ShenZhen
• Service from 06:30 to 00:00, every 5 minutes, it takes about 45 minutes, costs 36.5 HKD for each person (free of luggage fee). Please stop at the last station, East Tsim Sha Tsui (M2 exit).
•

Train from Beijing/Shanghai

Taking the train to Hung Hom (Kowloon) station and then change to East Tsim Sha Tsui (M2 exit).
•

Ferry

There are two piers
• Guangdong Road (Tsim Sha Tsui). The Mirador Mansion is within walking distance about 15 minutes.
• Sheungwan. The MTR station is right beside it and customers can take MTR to the Tsim Sha Tsui station, D1 exit.
•

MTR

(Mass Transit Railway)Exit at the Tsim Sha Tsui Station, D1 exit. The Mirador Mansion is right beside it.
• ___________________________________________________________________
• Dear our customers,
• Thank you for booking our hostel. We hope to serve you very soon!
• Friendly Reminder:
• 1. Please come ot check-in at the reception: Flat D1, 13/F, Mirador Hostel, Tsim Sha Tsui, Hong Kong
• 2. Any cancellation or booking changes must be before 48 hours.
• 3. We have a large Variety of rooms to meet your accommodation needs, customers are welcome to ask for upgrade with up to 10% off.
• 4. Please print out the confirmation email or the booking changing form (if you have any) and bring it to the reception and show to the reception manager.
• 5. Please call us at the airport or pier once you have arrived!
• 6. We are the only few hostels that accept credit card payment, 3% service fee is charged by bank.
• We ask our precious customers to read the whole passage below thoroughly so that you will solve most of the possible problems or have a clearer picture about our hostels, or even hong kong hostel-style.
• 1. The Hostelz.com company does not have the categorization-of-room-type function on their website at present (they are establishing now). We can only sell our standard rooms on their website. So we fail to differentiate our deluxe rooms from other hostels.
• 2. Foreign customers from America and Europe easily have wrong expectation because the hostel in their country are large with a comparable low price because their country is large also.
• 3. As above, they always think the rooms of hostels in Hong Kong are very tiny. That's what I always observe form the reviews on the website. They think they should receive similar rooms in Hong Kong as they got in their country with the same price. They don't understand that the land in Hong Kong is among the highest in the world.
• 4. Customers, after traveling to the mainland China, always complain that our rooms are tiny as compared with what they get in China. They don't understand that China is a still developing country. Their land is a lot cheaper than that in Hong Kong. Though Hong Kong is returned to China, they two own two separate and different systems. This is the famous policy 'one country, two systems'.
• 5. Customers doesn't know that the room rates are fluctuated and decided by the market. I sometimes come across some customers asking why the room rates at certain period is a lot higher that what he got in the past. I have given up answering this kind of foolish questions (not offending).
• ========================================
• ***Customer can olny change their booking once. So please make sure about your group booking changes.
• 30 HKD will be charged per booking change per room. We will ONLY try our best to accommodate your booking changes, the changed room rates depends on the availability of rooms and market demand and supply. So one must be aware that the changed booking's room rent and room type may change***
• ========================================
• Customers interested in our deluxe rooms and hostel, please write email to us then we will send you a URL. Let our rooms speak themselves!
• ========================================
• For extra service, please don't hesitate to ask. We welcome questions from our precious customers!
• Customer please understand that the purpose of email title is for the good of categorizing customers' emails and action can be done quickly!
• P.S. especially the video showing the directions from bus A21 stop to our hostel, that is important as you should have a clearer picture of what Nathan Road is like Please kindly ignore those foreigners and Chinese women on the street coz they are only doing their own business (hawking our hostel's customer and selling watches). They will never hurt!
• ______________________________________________
• Please copy and paste the following form to your email, thank you so much for your time and effort!
•

BOOKING CHANGES FORM

• Our customer should be aware that any changes must be made before 48 hours of the 12 noon on the date of arrival. Customers who fail to follow the above instructions will be charged two night's room rent. Any changes within 48 hours of check-in time on the date of arrival, we will still charge accordingly. For example, your date of arrival is 6th June for three nights, and you write or call to change in the morning of 5th June, then we will charge you the night of 6th June and change the other two nights.
• Booking Changing Form ( Please circle one: Change of room / arrival date )
• ========================================
• Reference number :
• Booking Website :
• Surname :
• Sex :
• Nationality & Come from: :
• Telephone number :
• Arrival date (YY-MM-DD) :
• Arrival details :
• Arrival HK time (24H) :
• Arrival hotel time (24H) :
• Departure date (YY-MM--DD) :
• Preferred room type :
• Number of rooms :
• Number of guests :
• Special request if any :
• ========================================
• Customer should print out this Booking Changing Form and show it to the reception manager upon check-in. Our hostel policy will charge you from your credit card to secure your booking has been changed. For example, if you have booked one night, we will charge you for one night first. If you have booked for three nights, we will charge you for the first two nights and collect the balance upon check-in. If there are any changes of duration of your stay, it follows the above rule for extension of duration. For shortening, we will manage it during check-in. All other remains the same. Thank you for your time and I am looking forward to your visit soon!