Got shoved, physically, by George, the front desk girl
I told charlie I was going to be cutting it close, but I would make it. If I don't make it, I am going to have to sleep in the street. Well I arrived in Minneapolis, at the correct exit, after a hostel employee told me he has no idea what the hostel is by nor directions. So I make it to Lyndale, the exit he told me about, at 9:40. The hostel is about seven minutes away from the exit. He gave me wrong directions, on purpose, maybe, after all he was having a bad day. He had to work fourteen hours. Or so told me the next day, the girl that was now working named George. She told me that I should understand too, that he had to work fourteen hours yesterday. So that almost was justification in my head for him ruining my night and me having to sleep in my car! But I was not convinced. I told her I had been calling since 9:40 just to get help with directions so I could arrive on time. He never answered once. When I did arrive at the hostel at 10:05 after driving around lost for twenty-five minutes, he was gone! 10:05 and he knew I was coming, and could not even wait for me, much less pick up the phone. When I arrived, Len and another younger guy came to the door.The younger guy told me that Charlie was mad that day cause he had to work a double shift. And that is was strange, he heard the phone ringing every minute for about twenty minutes while Charlie cleaned the office and just watched the phone ring. I told this to George the next day, I am not sure if Charlie is her boyfriend or husband, but she told me that the rules are super strict, not even one minute after 10 can they check anyone in, rules of the owners. After she dismissed I for thirty minutes, I asked to speak with a manager. She told me it was her, Charlie, and the owners, who are Jewish, and they do not take calls on Sat.
I told her no problem, to just call, cause she would not give me the number, but she said "No, I will not do that. I already told you they won't answer today." I said that I need to talk to someone about this, so I will leave them a message with my number so they can call me when they listen to the message. She said no, and this time shoved me to the door and told me I have to leave now. I thought, is this an international hostel? How? But then I remembered what George told me earlier. That the hostel is not part of HI, and if I want, I can think of it as a motel or a hotel, not a hostel, that I am just confused by the name. Well after sleeping in my car, and getting absolutely no help, beside physical help to the door, I was still charged $5.10 by Hostel World for sleeping in my car next to the park across from the Hostel. Shame! Charlie is a terrible employee, a terrible ambassador for the U.S., and this was a horrible hostel, from the outside. And George, she is ridiculous, bigger than me, and started to attack physically in front of another guest who just arrived! What a sham and a shame this Minneapolis Hostel is!