Rotorua Central Backpackers, Rotorua

1,129 Reviews
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Rotorua Central Backpackers Reviews


nice and warm hostel, clean.


Place was nice, but bad experience with staff

Could have been a fantastic stay if a couple of the night staff were not rude. I went to the office to ask a question, the door was open, so I knocked and opened the door. They told me I was rude for interrupting them at 9pm. I apologized but they shut the door in my face. Not the kind of hospitality I would expect from an establishment with a good rating.

New Zealand

Pretty good place

Stayed here two nights. Rooms were spacious and warm, and the beds comfortable. I like that they don't have bunks. I really enjoyed the thermal pool out back. The owners were great, very helpful and friendly. They can get you some good discounts for activities and local shops. It's a quiet, relaxed place. Go somewhere else if you want to party. It would be nice if they had showers upstairs too, and more Internet terminals.


Rotorua Central Backpackers is clean, comfortable, and welcoming.

The Location

It isn't in the best part of Rotorua; there's an escort service next door. But there's a police station right across the street, so it's probably perfectly safe. It's only two blocks from the bus station, and three blocks from the supermarket.

Rooms and Bathrooms

The dorm we saw was a single large room with six twin beds in it, and the hostel advertises that it has no bunks. There are gender-separated restrooms, with multiple stalls and two showers apiece, plus a few extra unisex toilets. Showers have changing space behind their curtains.

Common Spaces

Rotorua Central has a well-equipped kitchen, a roomy bar-and-counter dining area, and a well-positioned TV room; the TV's sound doesn't carry far. There's a good, inexpensive laundry. Zenbu internet is available and could be used in our room. The hostel has its own hot tub, a Roman tub filled with thermally heated water, housed in an outbuilding near the laundry. It is clean and pleasant. Most of the people there during our stay seemed to be in their early twenties, but the hostel is reasonably quiet, thanks to good design and good soundproofing.


Rotorua Central lives up to its name -- it is central, and it is a very comfortable hostel. We would have been glad to stay longer.

Meredith Dixon

Not so good

In my opinion the place is very comfortable but the staff aren't helpful. I stayed there last month and I had many bags and the attendant give me a bed on the second floor. I asked him "sorry, my bags are big and heavy, can you give me a bed here," and he said "unfortunately not, but you have a strong boyfriend." He was laughing, stupid man. And others things that make me disappointed. I won't stay there again.

Ana Maria Pereira

A veritable lack of wildlife these days.

They must have solved the fly problem here, as aside from the occasional ant there was no wildlife of any sort to be seen in the hostel when we stayed. Sporting no bunks, only comfy beds with real mattresses, it would be hard to find fault with the place. The price was reasonable and the location was excellent. The front-desk staff seemed helpful and friendly. Perhaps the only downside is the slightly strange seating arrangement on offer in the kitchen, so that with three hobs there was plenty of room to cook sociably, but not so much room to eat sociably! No tour buses here.

Richard Johnson

Needs some fly spray

There are three advantages to this hostel -- the great central location, the option of a bath instead of a shower, and the sizeable clean bedrooms. However there are three distinct problems with this hostel. Firstly if you choose to have a shower, they are not great and could do with doors/locks. Secondly the kitchen is not large enough to cope with the volume of use at peak times, and indeed at several times throughout the day. Finally the kitchen is not hygienic. Even though it is cleaned by staff daily the volume of both dead and living flies makes use of the kitchen a very unpleasant experience. An additional positive note is that the staff are very friendly and approachable.


This hostel was an excellent place to stay. Dorms were big and there were no bunks. The kitchen had lots of space and very well equipped. The owners were helpful and gave us good advice on trips to do. The spa was an added bonus. Would definitely recommend this hostel.

Maria and Leanne

More reviews...

Rotorua Central Backpackers Reviews from the Web

Overall a decent stay. Staff was nice enough and most of the hostel was quite clean. Walls are paper thin, and the bathrooms need a majorly deep clean. The shower head in the womens bathroom was pretty gross. I think the towels are washed with a part soap, part concrete mix because Ive never felt such stiff, scratchy towels in my life. Good exfoliation I guess. Location is ideal for downtown.


It was a nice social vibe in the common areas, even though tourism is still pretty slow. Nice beds. Bring ear plugs for snorers or early (kiwi) birds and eye cover as no bunk beds means more light! Using a key is they only downside: need to bring it to go peeing at night and cash deposit for it is quite ancient. Cosier, more hostel-like than Rock Solid.


It was simple, but very sufficiently! Great equipped kitchen.


The location is good. Near to everything. I just think the room needs a fan.



We are located in a quiet, central location. On arrival we can give you a walking map of the area and a fantastic 2 hour walk to see many of the free things around us. We can offer great discounts onmany of the local attractions. The building was built in 1936 and has many art deco features of the period. Keep cosy in winter - we have geothernal central heating - the steam from the ground is transferred onto the water for the showers and spa pool as wellThere are two communal lounge areas - one is a quiet reading lounge, the other the tv/dvd room. There is a large, fully equipped kitchen dining area and plenty of seating in our outdoor barbeque area. Maximum dorm size is 6, and we are able to cater to many different room configurations, with a female only 6 bed dorm option. All beds are new with innersprung mattresses (no bunks). The double beds are king size. There is free parking at the rear of the building and some free parking on the road.

Location and Contact


• 1076 Pukuatua Street, Rotorua.
• By coach - From Intercity and Naked Bus (i-site) stops - Cross the road to the police station - turn right and walk to the next corner, turn left and walk a little further - you should see us opposite.
• By road - find Fenton Street the main road through town. From the south: follow Fenton street until the traffic lights at the intersection with Hinemoa St - turn right then two left turns to get onto Pukuatua St. We are in the middle of the block.
• - from the North: follow Fenton St until you get to Pukuatua St - turn left onto our street and look for us in the middle of the block on the other side of the road.



Address: 1076 Pukuatua Street, Rotorua, New Zealand

Rotorua Central Backpackers is listed on the following booking sites:

Hostelworld Not listed at HostelsClub


Website Rotorua Central Backpackers Rotorua (if you know the URL of their website, let us know and we'll add it)
Phone Number: (07)349-3285
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

+50 Traveller

Digital Nomads

Quiet Rest

Solo Traveller


Luggage Storage


Safe Deposit Box

Towels ($1)

Wi-Fi in Lobby/Commons ($1 = 100mb)

Wi-Fi in Rooms ($1 = 100mb)

BBQ Grill

Board Games

Book Collection/Exchange

Clothes Dryer

Concierge/Info Desk

Credit Card Payments

Entirely Non-Smoking

Hair Dryers

Hot Showers

Hot tub/Jacuzzi



Lounge Area

Movie Library/Rental

No Bunkbeds

Outdoor Seating

Power Point/Sockets in Rooms

Swimming Pool


Airport Pickup


Lockers in Rooms

Wheelchair Accessible

Service Animals


Genders: Males & Females

Max. Age: All Ages

Min. Age with Parent (dorms): 16

Min. Age with Parent (private room): All Ages

Min. Age without Parent: 16

Note: Female only dorms available

Checkout: 10:00 (10 AM)

Curfew: No Curfew

Lockout: No

Maximum Stay: Unlimited

Minimum Stay: 1 night

Open Dates: All Year

Reception Hours: 8am to 7pm (checkin available until 11pm)

Size: Medium (30-60 beds)


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