Viajero Hostel Cartagena, Cartagena de Indias

Amazing staff, great social.

This is without a doubt one of the most caring and helpful hostels I have stayed at in my life. The staff are absolutely amazing and nothing is too much. I had so much trouble with a parcel stuck in customs and they were available 24hrs a day without question.

The hostel itself is an amazing space, perfect size and great facilities, they also appear to be cleaning constantly so everything is spotless! A/C is on whenever you want which is a saviour in Cartagena.

Really nice place in the old town close to all the places you want to visit in Cartagena. The rooms are spacious with a locker to store your stuff. The bathrooms are clean and have enough space. Overall, good place to stay.

Really good location beautiful hostel but the best part of the hostel is the amazing stuff everyone is so nice and want to help really good people

Hostel had a great location in the walled city with loads nearby. There is a kitchen that you can use to cook, but it wasn't hugely well equipped. You can also buy food there in the evenings. Breakfast is not included with a dorm but is very cheap (12k pp) and nice. Dorm room was fine and had good AC, but the beds were a little rickety and music is played loud till about midnight but we slept fine. Also, each bed has a safe for passports and cash etc, which is great.

Ive stayed in a Viajero in Bogota, which made me chose this one but this was quite the opposite. Mixed dorms are all with no key, everything is old and run down and dirty. Only upside is the location.

Pros:

- great location

- Felt safe

- Included breakfast is good

- In-room AC works well (however they turn it off every day when you leave the room)

Cons:

- No wifi on first night (very slow/unusable wifi on remaining nights)

- Safe box & TV in room did not work

- LOTS of mosquitos in room

- They ask that you mop the showers after use (nobody does this so they are pretty dirty)

- Luggage storage is not locked, just an open closet that anyone can access at any time

- Staff werent the friendliest

The Reception was always available and super kind! Especially Carlos :)

Also its a very social Hostel, with many activities, where I met many cool people.

The staff was super nice and the location in perfect. Highly recommended

Good value hostel cleanliness an issue in bathrooms only one with a functioning lock in mens

Pretty bad hostel, bad service and attitude from the staff, rooms too cold, no atmosphere, only good thing is the location. Other viajeros are great, this one i would avoid.

Hostel was fine, the aircon worked and the bed was fine. Facilities are quite poor, none of the showers had hot water, and weren't clean. Staff are friendly enough but I was checked into the wrong private room and then had staff come in with other guests trying to check them into my room while I was in bed which was a bit awkward. Much worse than other Viajeros so don't assume it'll be similar to others around the Americas.

This is one of the worst hostels I have ever stayed at. There are no indoor common spaces and as it rains a lot, everything is muddy and gross. I cant imagine using the shared restrooms or showers since they are practically outside. Our private suite was right by the bar area and it felt as we were in a club until 12:30 am since it was extremely loud. There were multiple bugs spiders and a lizard in our room. We checked out after the first day and found a much nicer hotel fof The same price

Really nice hostel in Cartagena where its very easy to meet people and make friends. Communal space is great for hanging out :) hostel is pretty big but its still quiet at night.

I had a great time staying at Viajero and would probably recommend it to my own friends! Hostel activities were fun, location was excellent, facilities were perfect for what I needed, and I enjoyed meeting the other people at the hostel. There's only one negative thing that stands out to me during my stay, which is a night where I talked to the front desk about staying a night in a private room. I thought it was all set up, only to find that it had never actually been booked for me.

Jesid fue el mejor anfitrin que cualquiera puede tener, fue amable, tenia muy buena energa, hacia excelentes recomendaciones y nos ayudaba en lo posible, muchas gracias y esperamos volver.

Everything was fantastic, no complain . if i comeback to Cartagena, i will be back there.

It is the biggest hostel I have been into. The have a bar, inside of a patio which is inside of another patio.

Really badly located in Santa Marta, however the city isn't worth visiting. In Santa Marta you can't get a reasonable standard of food and it's a very dirty city. I would skip this and go straight up the coast.

All the Viajeros are great places - I've been to a couple now. What will determine how you feel about it is the vibe. You get mostly younger Europeans at these places because they're more centered around modern amenities, a bar, etc. I enjoy them for a little bit, but I also like the smaller, more authentic feeling ones occasionally. Bedrooms and bathrooms are always kept nice at Viajeros. Pro tip: if you book on their website directly, you'll get a significantly cheaper rate.

I really enjoyed my stay at this hostel. The staff was friendly and knowledgeable about the area. The hostel is located in the historical Centro area. Such an easy walk to everything. Also, the grounds around around the hostel is clean and inviting. The bartender makes the most amazing drinks. I had a private room, which was amazing. They have lots of showers and bathrooms. The kitchen is has a a lot of traffic which is good bc we all used the kitchen. The staff is what made very memorable.