Delta Backpackers

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(Location is approximate. You may need to pan/move to find "Delta Backpackers" at 139 Queen Street.)

Location/Contact

Address
139 Queen Street, Ayr, Queensland, Australie
Coordinates
-19.575208, 147.405420 (accuracy not guaranteed)
Location
Website
www.deltabackpackers.com
Telephone
+61 (7) 4783-3991
Fax
+61 (7) 4783-3318
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Hostelz.com Guest Reviews

 
Bad management really lets the place down
I actually loved my time at delta, but sadly it had absolutely nothing to do with how the place was run. I arrived early April after being told over the phone work was expected to start in a week or two. By the time I left I had been there for 7 weeks and hadn't got a single days work through the hostel. The hostel operates on a work list but there were so many exceptions to the rules listed it's purpose was nearly defunct. Besides the work list fiasco, the facilities were ok. I stayed in a 3 bed dorm which was pretty cosy for space but the aircon and fan worked fine so there's nothing really to complain about on that front. The hostel houses about 100 or so people, and to my knowledge there is only 3 showers upstairs and 3 downstairs (I assume the same for female) which is ok but they can get really busy during peak times. The kitchen is reasonably well fitted, lots of gas stoves so there's usually room to cook even in peak hours but there's not really enough saucepans/frying pans to go round. Each resident is given a pantry box upon check in containing a plate/bowl/cutlery but this ends up getting passed around so cutlery ends up being a bit of a free for all. My only real negatives come from the current manager. Multiple times we heard him badmouth backpackers and make snide comments about guests, which sort of begs the question; if you don't like backpackers, why on earth would you run a backpackers hostel? He was barely ever actually on premises and it appeared that he put a lot of stress on the receptionist to do practically everything. When I first arrived we had to wait for the receptionist to get back from her lunch break because he didn't even know how to check someone in. This hostel could be great and I'm sure it once was, because when I arrived the place had a really high rating and it's a shame to see bad management dragging the place down. I would say overall my stay wasn't worth the $155pw I was paying for my room. It may have been if they actually provided the service of helping their guests find work, but just for accommodation it's far too much money.
Anonymous
Age 24, England
2016-06-19
 
Craig is awful
Craig doesn't know how to speak to anyone, he swore at me a number of times, is super rude towards everyone! Awful manager that doesn't know how to run a hostel at all!
Anonymous
2016-05-16
 
Useless
Where do I start, the manager of the hostel is awful, he's makes you feel like he doesn't want you there, just wants your money! He's never around so any question I had to ask about work he wasn't there to answer them! The electric went off in my room for over 20 hours in the first week of staying there and he wasn't anywhere to be seen so I had to get ready in a dark room! I was told i'll have work in a week and after 4 weeks of waiting I gave up! The hostel has such a good vibe and everyone I've spoken to In there has been recommended it from past users, but this year I feel like it's getting run into the ground! If you want to make friends then here is the place to be (as everyone is sat around all day) but if you want work i'd definitely go elsewhere!
Anonymous
Age 24, English
2016-05-02
 
Useless manager!!! Don't come!
The new manager at this hostel is awful. He tells you you will get work within a few weeks & hardly anyone at the hostel is working. He doesn't ring the farms, he's no help at all. It's so poorly run. There is no one cleaning the rooms. The bins are constantly over flowing where there isn't enough. We were promised to have wifi in the hostel and we haven't. It's a shame because this hostel used to have a good reputation and this is why I came here but clearly the new manager is causing it to go downhill. I would advise anyone to not come to this hostel!!

Response from the accommodation: Thanks for your review. Yes you are right the ownership of Delta has now changed. However in your one night stay i'm not sure how you know how the hostel is being run and what the manager does all day long. The information passed on to everyone is what the farmers have told us. They were all hoping to get started early this year as we finally had a great wet season. However for reasons beyond our control this has not happened as expected. However to say there is hardly anyone working is unfair as we do have several farms going and around half the people staying are getting work, some is not full time right now but the season hasn't kicked off properly yet so this looks to be a great year. Yes there is a new cleaner and she is still learning the ropes. She cleans the rooms once a week but if things aren't picked up off the floor there is only so much she can do. We will endeavour to put more bins out. Our apologies that this has been overlooked. There is no WIFI at the moment so we will try and get this fixed asap, however it is not free and is not advertised as such. I hope you enjoy the rest of your travels and if you are looking for work later in the season i do hope you will give this hostel another go. As it is a great place to get your second year visa, make some money and most importantly make friends for life, and this will never change.
Anonymous
2016-04-25
 
Great place, very accommodating.
After a really bad experience at another Hostel in Ayr, i moved in to the delta, the staff were honest, straight forward about the rules and the work. I was told i had to wait for work 2-3 weeks because of the bad season they had. After a while I got a job picking melons and it was the best experience i ever had. The delta becomes your family and Kylie the Manager is like your Mom -- make sure to wash those dishes!! There is a big pool and a bar which helps to cool down after those stupid melons. I would more then recommend this hostel as long as you stick to the rules everyone is happy, not like "other" Hostel in town.
Jack
Age 22, English
2016-02-29
 
Ok
This hostel is great unless you're looking for work and even worse if you're a guy. It's been 3 months and I've still no job but there are are people coming from the year before and getting their old jobs back which is complete bullsh*t when you've been there for a long time. I'm glad I got out of there when I could, Kiley and keeva the managers are both so over come with the "power" they have being the manager that they forget what's important and will fine everyone for the littlest things, they also bitch about people in the hostel, which makes it very awkward.
geoff
Age 23, english
2014-05-10
 
Delta is the place to be!!!
Delta has been my home for 7months!! I have had the best times there and met some awesome people! Friends I will keep forever. When i arrived at delta i was told i would have a 3 week wait for work as the season was just starting up. By the 2nd week I had spent most of my money so the staff very kindly opened a tab for me so I could pay when I was earning. This was a god send as I was broke! The week after I started work on a great pepper farm, 7days a week, the work was so hard at 1st but slowly got used to and worked there for 6months. I then had a small accident at work damaging my finger. Kylie, Caoimhe and Kirsten could not of been any more helpful to me. Taking me to the local hospital and making sure I was covered. The staff helped with all sorts of stuff that i could not of done. I will miss delta it really is like having a big family round you! If you want the best experience farming and living in a happy crazy environment delta is the place to be! I don't have one bad word to say about delta!! Only I will be back next year.
Danielle
Age 25, England
2013-11-15
 
Best experience of my life ... I miss it so much!!!!
I stayed at Delta for 5 months in 2012 ... it was not only 5 of the best months I had in Australia but probably 5 of the best I've had in my life!! I made so many amazing friends for life and have so many memories that I will cherish forever ... Delta is however not for the fainthearted -- if you don't want to work hard as well as playing hard then do not waste your time going! It separates the men from the mice. At first the farm work can be extremely hard but if you stick at it then it becomes easy and actually very enjoyable!! I would go back in a heartbeat. If people come and moan about the work, the hostel, the vehicles, the staff etc then it is a reflection on them and their weak character, Delta is a way of life and you have to embrace it, yes the hostel is perhaps not the cleanest but what do you expect when you have over 100 people all working on dirty farms everyday??? Yes you might have to wait for work but that's just the nature of the farming game!! everyone gets there in the end and moaning about it will not get you there any faster!! The place becomes like home and the people and the staff become like family!! So much so that the staff are coming to Scotland to see in the new year with me!! So if you want to make amazing friends for life, have a good time (believe me its total madness at the weekends when everyone's out of work mode) earn your second year visa and overall have the experience of a lifetime then I cannot recommend Delta highly enough!!!!!!!! and to all of you thinking of going I am jealous that you still have it all yet to come. I will maybe see you there as I haven't used my second year visa yet and will definitely be returning to Delta at some point when I do.
Allanah
Age 25, Scotland
2013-10-17

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