Casa Santurce, San Juan

8,2
637 Reviews
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Casa Santurce is listed at the following booking sites:

Booking.com Hostelworld

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Casa Santurce Reviews

So-So Experience.

Look, I had the basics -- a bed, a towel, a place to sleep. As long as I have those, I'm fine. The reasons I can't give them 5 stars however are below. First, I called multiple times throughout the day, trying to get ahold of someone for help to find the place (it is a bit tough to find. Very small sign, and on the opposite end of the street than GPS thinks), and no one answers the telephone, ever. Also there is no answering machine. I was getting so frustrated driving in loops over and over, called about 10 times, and actually started to wonder if it was some sort of scam, since no one seemed to be at the desk ALL DAY. Eventually someone did answer, and I parked and checked in. Second, no one was present to check me out the next morning at a time that they SPECIFICALLY said they would be. So, I lost my key deposit simply because no one was there to let me in the office or return it. It was $5, so I'm not crying over the $, it's just annoying when someone says they'll be there at a certain time and aren't. But like I said, I had a bed, a towel, and it was close to the airport.

L.C.
2014-07-20
Age 30 | USA

Description

Location and Contact

Location

Map

Map

Address: 1050 Calle Mariana, San Juan, Portorico

Casa Santurce is listed on the following booking sites:

Hostelworld Booking.com Not listed at HostelsClub

Website

Website Casa Santurce San Juan (if you know the URL of their website, let us know and we'll add it)
Phone Number: 787-721-4166
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Solo Traveller

Bedsheets

Breakfast

Parking

Towels

Wi-Fi in Lobby/Commons

Bike Rental

City Tours

Lockers in Lobby

Luggage Storage

24 Hour Security

Air Conditioning

BBQ Grill

Board Games

Book Collection/Exchange

Clothes Dryer

Credit Card Payments

Entirely Non-Smoking

Hot Showers

Laundry

Lounge Area

Curfew: No Curfew

Reception Hours: 24 Hours

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