DO NOT STAY HERE! IT IS NOT SAFE!
DO NOT STAY IN THIS HOSTEL! THIS HOSTEL IS NOT SAFE! I had my iPhone stolen right from under my nose (literally, it was under my pillow as I slept). Somehow, two random people that didn't even go to the hostel got past the front desk, up into every floor, past locked bedroom doors, and robbed two or three rooms. Later, I found out from the desk attendants that most of the doors are broken and don't close properly. Their solution was to put up cheesy laminated signs, instead of fixing the doors. They have no way of protecting the rooms as no one patrols the hallways of the upper levels and the only guard the place has all night long are the one or two kids at the lobby desk. I don't even know how the thieves got past the front desk and only know it was two guys, because some of the other guests told me. Security with the keycards is laughable, as they are simply dropped in a box on the desk for checking out. No deactivation or signing out or even visual confirmation by the desk staff is necessary, so anyone could just give their key to someone else that wanted to rob the place blind. The hostel's camera system is useless and only an illusion of safety as it seems that no one watches them and even after the theft, they weren't able to use them to find the people who did it. The rooms don't even have lockers to keep your things safe. For 2 euros a night and a 10 euro deposit they offer lockers deep in the basement, which is both an annoyance and an inconvenience. It's also ultimately pointless if the valuable cell phone that you might want to lock up is also your alarm clock for the next morning that you would be able to hear if the locker was in the room. I spoke to the manager of the hostel was completely unsympathetic and, frankly, very rude and he seemed like he didn't even care at all that I had lost something valuable. He was more concerned about being defensive, denying all responsibility, and refusing to repay me anything, not even the generosity of compensating me a night's stay. He didn't even care when I said that someone could have snuck into the room and killed me in the middle of the night. Apart from that, everything else about the hostel was completely unsatisfactory. I stayed in both a shared room and a private room and had the same terrible experience in both. The rooms were extremely hot all the time, which was weird because it was freezing and raining outside all week. Any footsteps on the floorboards in the hall or above produce loud creaks in every room around, making it very difficult to sleep. It wouldn't be a problem if the hostel wasn't full of hundreds of people and if they weren't mostly kids, that always hung out and partied in the lobby and in their rooms all night long, presumably because they weren't old enough to go to bars. They told me that they offered a "full continental breakfast," that was nothing more than instant coffee, sour (but really sour) orange juice, stale corn flakes, and toast. It was also only open from 7:30-9:30 and promptly closed. The kitchen was big enough, but they hardly had enough plates and bowls for everyone. I tried to keep groceries in the refrigerator, but a lot of my food was stolen. The facilities also weren't that great. They offered only one computer with windows xp that broke constantly, rendering it useless. The wifi also only worked within fifteen steps from the reception desk. There were also unnecessary charges for nearly everything additional that you could need. Ear plugs were 50 cent, towels were two euro, laundry was six. I asked for ear plugs on multiple nights and was told that the desk worker was going to call the sister hostel and bring some over, but it never happened. In addition, I asked a couple of the desk attendants in the morning about things to do in Dublin and they couldn't really answer any specific questions. They knew where the Irish museum of modern art was and they could circle it on a map, but they couldn't tell me what was inside. They didn't know that it was closed and under construction for the season, which cost me time and train tickets going to the other side of the city to try and see it. I also went on two walking tours, one sponsored by the hostel and the other by a different company. I found the outside company's tour to be much much more informative and entertaining having been given by a charismatic, authentic Irish student. The hostel's location is also not the best. Dublin is a walking city, but Isaac's is far enough away from temple bar (which is where you want to be) that it's annoying to go or come back from anywhere. There's also not many choice for places to go around the hostel if you need a quick bite to eat. There are plenty of other highly rated and equally affordable places with a much better location and much better facilities. DO NOT STAY HERE!