The Matterhorn Hostel Zermatt, Zermatt

1,178 Reviews
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The Matterhorn Hostel Zermatt Reviews

Super cheap, but pretty poor conditions

This is literally the only cheap option I could find in Zermatt since everything else in the city and Switzerland in general is astronomically expensive. With that being said, this hostel has way too many beds and not enough bathrooms or showers. Things get dirty and smelly really fast, which is not the hostel's fault since they clean, but it's inevitable when you have so many people in such a small house. WiFi was spotty, it was hard finding outlets to charge electronics and the water in the shower was lukewarm at best. With all that negativity, I would still recommend this place since there is nothing even close in price in Zermatt.

Age 26 | Bulgarian

If you are looking for a budget place to stay in Zermatt, Matterhorn Hostel is pretty much your only option. It is very affordable, but service is lacking and the hostel is of average cleanliness and below-average service by the staff. It seems fairly secure. Keep in mind that the food will cost you a lot more anywhere in Switzerland.

The Location

Zermatt is very small and the hostel is easy to find. A map is available at the train station that includes the hostel by name. There are no cars in Zermatt, so you must leave your car in Tasche just outside and take the train in. The hostel is located on the southeast side of town, where most of the hotels and guesthouses are located.

Rooms and Bathrooms

The rooms are fairly cramped with many beds in each room. There are full-size lockers in each room with keys provided with the room that easily allow storage of backpacks and belongings. The rooms feature standard bunk beds, windows that can be opened when warm, and heaters for when it is cold. The bathroom is shared and is of standard quality, average cleanliness, and stocked with tissue and soap for washing/dishes.

Common Spaces

There is a common room on the first floor with a TV/DVD player, three tables and chairs, common dishes, and a small refrigerator. They have a book library with an exchange policy and a few DVDs. The atmosphere is pretty welcoming, with people ready to meet each other, hang out, and drink together, but it is not a big party hostel as there are clubs around and not a lot of space for partying at the hostel (silence from 10 p.m. is enforced). No smoking is allowed in the hostel and there are no balconies fro which to smoke, although outside the main entrance there is a bench and a couple of trays from which to smoke.


Overall, the hostel is a good choice if you are planning to visit Zermatt, as it is the only hostel here and given the extravagant prices of Swiss living, it is very affordable. The service at the desk, however, is lacking -- it's closed at many times and the staff are not very welcoming. There is an additional charge for the continental, all-you-can-eat breakfast. Attached to the hostel is sports bar with food and drinks at average to below-average prices for the area, although still expensive.

John Huston

What a dump

I wouldn't stay here again if you paid me!!



The owners is nice, but the hostel is not. There is no kitchen that you can cook your food in. You can use a microwave if you pay extra for it. The dorms were bad as well, there was a hole in the wall next to my bed so it was freezing cold at night. There was only a blanket supplied so not good if you do not have a sleeping bag.


One night was too many

Squeaky floors, doors don't shut, showers revolting. But manager was nice and so was the basic breakfast. Definitely not recommended.


A bargain for Zermatt!

The matterhorn hostel is your basic place to get your head down, the lockers are big enough for skis (or climbing gear in my case), and the rooms are fine. After all, you are not going to be sitting inside all day unless your legs are broken. The best part is the bar. The staff are great, they do good food and the beer is cheap compared to town prices (gasp). I will be back for more climbing and I would stay here again unless I win the lottery.


Incredibly poor -- avoid this hostel

Me and my girlfriend visited the Matterhorn Hostel 22 and 23 september 2007. Avoid this hostel at any cost because of the following. dirty -- floors aren't being cleaned, toilets smell, and the bathrooms are mouldy because of poor ventilation. expensive -- for sfr 50, including breakfast (excluding the sheets to be hired separately, just blankets) per person a night in a double room can get you a hotel in Zermatt. noisy -- the noise of the central staircase spreads though the hostel rooms. poor facilities -- cheap and uncomfortable beds, no kitchen, just a microwave at a charge of sfr. 2,50, unattractive living room, dysfunctional heating units. the owner won't listen to complaints from guests (according to his staff). We've visited five hostels this summer/autumn and this hostel is a disgrace when compared to what other hostels can offer you. We felt cheated. Stay away!


Good value, friendly staff, excellent location

The building is old with steep narrow staircases and tiny rooms with bunk beds sandwiched in -- typical hostel in that regard. Could use a few more toilets. The "kitchen" is a room with a hot water pitcher. The location is phenomenal, however. The views from the hostel are amazing. The beds are comfortable. Everything is clean. There are free lockers (with locks of dubious merit). The staff is friendly. There's free high-quality WiFi. Great showers. There's also no "hostel smell!" It's a bit of a walk from the train station, but there is a city bus you can take if you don't want to walk twenty minutes.


More reviews...

The Matterhorn Hostel Zermatt Reviews from the Web

Not worth the amount of money they charge for the kind of facility provided..


Staff is ok and cleanliness is average. the hostel is basically in a keller. with absolutely no security. the place is not at all worth the money.


This hostel is well placed for both hiking and skiing, however there are NO kitchen facilities as advertised and I thought over-priced for just a bed; by the same token I slept well and enjoyed my short stay!


Bedrooms perfectly clean, located very close to the lifts but still close enough to town. Bathrooms and showers a little tired but clean enough.

Website needs updating to reflect the fact that the Restaurant, Bar and all communal spaces are currently closed due to COVID restrictions. Obviously can't be helped but I would've likely booked elsewhere if I'd have known that there were no communal spaces available at all.


The atmosphere of the house is perfect for Zermatt and gives you the feeling of living in an old traditional house.

Staff was really friendly and helpful when asking for hiking or restaurant tips.


Liked: There was a black labrador in the lobby Didn't like: Breakfast not included and its 8CHF. Not that bad overall but definetly not worth the money.


Liked: Friendly staffs working there... Didn't like: This hostel needs to work on hygiene and the price.... Does not worth the price.


Liked: helpful staff Didn't like: it was very cold in rooms, in bathroom. Dining area is so small, reception doesn't work 24 hours.


Liked: Value for the price, so far is the cheapest hostel can be found in this area. Didn't like: The check in and check out timing is weird

You can only check in after 4pm and the wifi was not working.


Liked: Location Didn't like: Nothing


Liked: Nice pillows Didn't like: I had a mouse running in the floorNo space at the roomsNo cleen feeling


Liked: Most affordable place in Zermatt. Friendly staff. Didn't like: Shower drains were blocked which made showering disgusting (last persons hair and shampoo foam). There was mouse on showering room. Security was poor as anyone could walk in any room at any time, no room keys. Area seems safe but...Lastly one hygiene point: blankets offered were made of wool so they are very likely never cleaned. Happily i had my own sleeping bag!


Liked: Location Didn't like: No locks on lockers


Old style building, location, helpful staff.



The MATTERHORN HOSTEL provides the perfect accommodation in winter and summer for low budget travelers. We are well located in Zermatt which is not only a picturesque village but also one of the top-ranked ski resorts in Europe. You will find a pleasant and warm atmosphere in our rustic timber house. The great location gives our guests great access to the mountains. The ski slopes and hiking trails are only a hundred meters away. Our rooms are clean, cozy and comfortable. Toilets and showers are shared. We also have a bar and a restaurant. The free WIFI is accessable in all ROOMS and BEDS. Our friendly and helpful staff will try and make your stay as comfortable as possible. There is no curfew so you can explore the resort at your own pace.

Opening hours reception
Check-Out: 07.30 a.m. - 10.00 a.m. (high season 11:00 a.m.)
Check-In: 16.00 p.m. - 21.00 p.m. (high season 22:00 p.m.)

In the case of premature departure or late arrival, you will be charged for the entire reservation.

Please note: Breakfast is not included in the online room rates.

Location and Contact


Our hostel is just 300 meters in the front of the cable car station to our summer ski area. The nearest food shop is 300 meters from the hostel.



Address: Schluhmattstrasse 32, Zermatt, Canton of Valais, Switzerland

The Matterhorn Hostel Zermatt is listed on the following booking sites:

Hostelworld Not listed at Not listed at HostelsClub


Website The Matterhorn Hostel Zermatt Zermatt
Phone Number: +41 (0) 27 968 19 19
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Party Hostel

Solo Traveller


Wi-Fi in Lobby/Commons

City Tours

Lockers in Lobby

Luggage Storage



Credit Card Payments

Evening Entertainment



Hair Dryers

Hot Showers

Lounge Area

Movie Library/Rental

Curfew: No Curfew

Open Dates: All Year

Reception Hours: 7.30 - 10.00 16.00 - 21.00


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