Colonial Village Resort, Hervey Bay

234 Reviews
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Colonial Village Resort Reviews

Very bad customer service

They rated my stay in my name on their web site ... They were all smoking in the outdoor dining area where we were served our meals. There are big ashtrays on the outdoor tables with little regard to those eating even the staff! They advertise air conditioning which you pay extra for, after running all night the room was still hot. They even rated their hostel on their web site in my name???

Alison M
Age 28 | Australia

Response from the accommodation:

Oh there was a big party on Australia Day, you may be better off staying at home next year.

Chilled, quiet budget

family friendly YHA, room was small but clean, bed was not very comfortable but ok for a couple of nights. Lovely pool and bar area. the communal showers and toilets were nice and clean and plenty of hot water, never any waiting. Only thing i would comment on is that there was not enough outdoor tables and chairs for those wanting to cook or eat their own food. Apart from that it was a great budget option. bikes for hire, knowledgeable friendly owners, helped us with booking day trips.

Age 32 | England

Like all the hostels in Hervey Bay, HI - Hervey Bay - Colonial Village YHA Hostel is located about an hour's walk away from the bus drop-off, however there is a hostel-provided, free shuttle bus service, which is very useful! The hostel has quite a relaxed feel and the staff are very welcoming -- you even get free muffins and juice on arrival!

The Location

The hostel is quite a distance from the bus dropoff and the main shopping area of Hervey Bay, however there is a supermarket (and a few other shops) about twenty minutes' walk away from the hostel. The marina is about five minutes away, but there isn't much there, and the pier is almost an hour's walk away but there are a number of restaurants and shops here too as well as the beach. The beach is mainly rocky but there is a small section of sand where you can catch some sun.

Rooms and Bathrooms

Small share dorms (four to five beds) are available, as well as private doubles, and tent pitches. We stayed in a private room, which was very nice, but basic with literally just a bed in the room. However the bed is very comfortable and we had a good night sleep, apart from the fact that the doors on the adjoining rooms are very noisy!

The bathrooms are clean, well looked-after, and never busy (there are three toilets and three showers per gender). There were signs requesting that you only spend four minutes in the shower (due to water saving) but this is not managed in any way so there are no problems if you are a bit slow!

Common Spaces

There are two kitchens, although we were only able to access one, it seemed. This kitchen has all the expected equipment (although there is a distinct lack of normal knives!); an eight-burn hob, microwave, and toaster. There is plenty of storage space available, including in the fridge, and everyone seems to respect other guests' food, which is always nice.

The bar area is very nice and relaxed -- food is served between 6 to 8 p.m., although there is a limited menu also available in the day (we recommend the nachos!). Just outside the bar there is a pool area, which is kept clean and tidy. As well as the usual pool table, there are a number of other games available in the bar including Jenga, Monopoly, and chess. There are also two tennis courts available to guests onsite.


Overall this is a very nice hostel and we had a pleasant stay. If we were going to return to Hervey Bay we would stay here again -- however Hervey Bay itself didn't give us a reason to return.

Kirsty McMahon

The best hostel on the whole East coast

This was by far the best hostel we stayed in on the whole East coast. We stayed in Hervey Bay as a gateway to Fraser Island (which by the way is the most amazing place we visited the whole time we were traveling). Although we had only paid for a dorm room, the hostel has several two-bed rooms and so we ended up with a private room at dorm room prices -- bargain! The staff were really friendly and helpful, and to be honest were the highlight of an already very good hostel. There is a nice common area with a bar, where the staff provide a BBQ. Nice pool area. Toilets were fine, as were the kitchen areas. Rooms were clean and secure. My only criticism would be that they could do with more washing machines as we had to wait all night for one to come free. They have a secure locker house where you can leave your packs when you go to Fraser Island. I thought the rooms were really secure and the staff very friendly and helpful -- I guess bad experiences can happen at even the nicest hostels though.


Bad experiences

My stuff got stolen over night. The staff were so unfriendly -- i was just speechless about this behaviour. Without some people helping me out (other backpackers or people from town) i would have been lost.



Brilliant. Staff went out of their way to be helpful and welcoming. They're at the top of their game. Pool and spa pool -- clean and well maintained. Lovely bar with a BBQ menu every night with salads and all the extras for a few dollars. Pool table. Loads of on-site activities -- basketball, table tennis, bikes, games). Lovely feel to the place. Rooms are clean. Great place to stay before and after you head to Fraser Island!


Best I've been to in the HI and YHA system!

Wow was the first thing I said when I drove in on 21 OCT 2007. The lush landscape of the place with the cabin style dorms nestled in were just brilliant. Most of the smaller dorms had en-suite bathrooms which was great! No bunk bed in sight. The pool and entertainment area was spacious and relaxing. The internet facilities were abundant and the food was cheap and exceptionally fair, not to mention the price of the ice cold beer on tap here! If tours are your thing the friendly team will find out the perfect tour for you book and send you on your way with a big bright smile! You really could not ask for more from a hostel that charges you less for a night than a good meal out!


Colonial Log Cabin Resort YHA is a refreshing, cabin-style dorm hostel. Although it's a long way from the bus station, there is a shuttle bus in the day that picks up from the Greyhound terminal (we arrived at 2 in the morning and had to get a taxi).

The all-female dorms with three beds (no bunks) are very spacious, with clean ensuite bathrooms. The larger, mixed dorm is still spacious with five bunk beds but no ensuite. The shared bathrooms are plentiful, clean, and spacious. The kitchen lacks the cleanliness and facilities of some hostels, and fridge space in particular needs improving. However, don't let this put you off -- it is just about adequate enough to cook the backpackers' specialty of pasta.

The hostel is a little isolated if you have to spend a day or so here. It is a good fifteen minutes from the nearest supermarket and a twenty-five-minute walk to the Esplanade. However it does boast a lovely dining area and bar. It also has a gorgeous swimming pool and spa. There are not a lot of people around in the day, as Hervey Bay tends to be more a base for Frazer Island than a place to stay.

The hostel will organise tours to Frazer Island with affiliated hostels. Make sure you arrange transport back to the YHA after your trip -- the hostel is out of the way and so no one was willing to drop us off when we returned. Overall it's a good, clean hostel, boasting a more mature, funky atmosphere than many hostels on the East Coast of Australia.

Helen Pickford

More reviews...


Colonial Village is situated only 50m’s from Urangan beach, and it is only 350m’s from Hervey Bay’s 7 kilometres of unspoilt beaches, and the 850m long Urangan pier, which is wonderful for fishing. The all year round perfect climate with cool refreshing sea breeze is great for fishing, swimming and water sports. On our doorstep is the Marina/harbour with a range of cafes, galleries, shops and restaurants, also a boat club with daily entertainment. Urangan Central plaza is 700m’s away with a Woolworths, Post Office and Pharmacy. We have a free daily courtesy bus to and from the coach station (7am to 915pm).
We offer 8 acres of peaceful botanical grounds that are out of earshot of traffic, of which only 3 acres are for accommodation; and NO BUNK BEDS. We offer a decent sized swimming pool with a shallow beach end, a spa, 2 free tennis courts, free basketball, free Wi-Fi and PC use, free table tennis, darts, pool table, wii, bicycle hire, a children’s play area, large playing field, a large relaxing pond with fountain, hammocks, all surrounded by tree’s with a huge variety of resident and visiting birds, not to mention the tree frogs, sugar gliders, possums, and so on.
We have an all day bar and bistro, with day and evening menu’s, and breakfast is also available. We appeared in the ‘Fraser Coast Chronicle – July 2014…Venues that scored a thumbs up for pub meals..’
We offer 24 hour access to the shared self catering cooking facilities/TV room and showers/washing.
All accommodation and the whole site are at ground level with no stairs. 1 of the ensuite double rooms has a special access shower/toilet. There is a special access toilet in the bistro also, as well as a spacious non-partitioned toilet/shower by the swimming pool.
Being so close to the marina makes us the perfect location for catching the tour boats for the best Whale watching experience Australia has to offer, and to a great extent the world. Hervey Bay is also by far the best departure point for a World Heritage Fraser Island experience; other locations are not located near to the Fraser action, so from Hervey bay you don’t waste a day of your 4wd adventure travelling. Fraser Island, Whale Watching (July–Nov), Whitsundays and Lady Elliot tours can all be booked through our independent booking office with courtesy pickups.
Lockers are available for a one off fee of $10, these can also be used for guests to store luggage whilst on tour.
Cars, vans or motor homes can be left on-site while guests go on tour with all tours booked through our office; other travelers can also leave their vehicles on site (max 3 days) as long as before their tour they book and pay to stay on return.
Our powered sites provide water and electricity ($32-$37), the site only comes in a block of 9 sites with plenty of space around including a large field surrounded by trees. Shared 24 hour access shower and kitchen facilities are available, as well as an alfresco hut (sink & prep).
With ample space we can accommodate for boats and large rigs.
We have a spacious unpowered site, with shaded and unshaded areas ($24 p/night). You can choose where on the site you would like to camp; and 24 hour access shared kitchen/TV and showers.
Dogs are allowed with campers only, at the managers’ discretion. They must never be left unattended or unleashed.

Video of Colonial Village Resort

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Location and Contact




Address: 820 Boat Harbour Drive, Urangan, Hervey Bay, Queensland, Australia

Colonial Village Resort is listed on the following booking sites:

Hostelworld Not listed at HostelsClub


Website Colonial Village Resort Hervey Bay
Phone Number: +61 (7) 4125-1844 or (free call) 1-800-818-280
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

+50 Traveller

Digital Nomads

Family-Friendly Hostel

Quiet Rest

Solo Traveller


Luggage Storage



Wi-Fi in Lobby/Commons

Bike Rental ($6 per day)

Breakfast ($6)

Dinner ($8-$14.50)

Lockers in Lobby ($10 unlimited)

24 Hour Security

Air Conditioning


Book Collection/Exchange

Camping Allowed Onsite

Clothes Dryer

Concierge/Info Desk

Credit Card Payments


Entirely Non-Smoking



Hair Dryers

Hot Showers

Hot tub/Jacuzzi

Jobs/Work Available



Lounge Area

Movie Library/Rental

No Bunkbeds

Outdoor Seating

Pool Table

Power Point/Sockets in Rooms

Swimming Pool


Table Tennis

Wheelchair Accessible

Lockers in Rooms

Wi-Fi in Rooms


Service Animals

Genders: Males & Females

Max. Age: All Ages

Min. Age with Parent (dorms): 17

Min. Age with Parent (private room): All Ages

Min. Age without Parent: 18

Note: Only dogs, and only with campers, always on leash, never unattended

Checkout: 10:00 (10 AM)

Curfew: No Curfew

Lockout: No

Maximum Stay: Unlimited

Minimum Stay: 1 night

Open Dates: All Year

Reception Hours: 7am - 8pm, then enquiries at bar 8pm-10pm

Size: Very Large (100+ beds)


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