Hostal Castilla II Puerta Del Sol, Madrid

446 Reviews
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Hostal Castilla II Puerta Del Sol Reviews

This hostel has a great location. At the time of our visit, they were doing some repairs to the building, so the entrance was a real mess. We had to go through that mess, take an elevator to the fourth floor to reach the front desk. On a positive side, our room was very neat and clean, and had central a/c.


For anyone from the USA, the single room is like a rathole. But if you use this place only for sleeping at night, it's perfect. It's in a very good location, right at the Sol, behind the clock tower. There's no air-conditioning, so if you take a hot bath, the room becomes muggy.


Hostal Castilla II Puerta Del Sol Reviews from the Web

Staff was fine overall but manager was rude. Toilet broke. Building gave me nightmares.


Amazing hostel!!! Location is right in the center and cleanliness is great. Cleaning every day and pretty new rooms. This felt more like a hotel, and the price was great value for money. Highly recommend.


Location was great. I was in a private and the bed wasnt great. It got to be a bit cold at night as well. Perfect walking distance to trains and busses. Very central to the downtown. Staff was extremely nice and helpful.


This was not a good experience for me. They dont tell you that the office is across the street, making it difficult to get assistance. Each of the staff was extremely rude and argued with me when I asked for a different room and then the next day when I asked to get an extra blanket. Everything was dark, smelly, and really unpleasant. No one should have to feel so unwelcome in another country.


Very clean room and the lady who did the work very hard worker. Tea and coffee In the from. Need a trash bin, though.


Dont be late checking in - even if you flight is delayed because the owner will give you a stern telling off when you arrive he was so rude when I checked in - even tho the hostel itself is excellent- it just left a sour taste.

Hostel is very clean and facilities excellent. Location is fantastic but staff really let it down. Wouldnt stay again simply because of the attitude of the owner.

He messaged me to sort of apologise but it was too little to late really.


In general, everything was good, the only thing that just threw us off was lots of hair on the bed. It looked like the bedsheets were washed, but the hair was all over the place as if the staff were losing hair while making the bed or as if the hair was there while washing and nobody took time to remove it. Anyway that was kinda gross.


Clean, neat, great location, kind receptionist.

My reccommendations!


So great! I wanted to book again but rates increased significantly for my next visit. Book early


I booked a private room with a bathroom and suprisingly the room came with a balcony too! I think for the price and what I needed the hostel was fine. It is a little undated and the staff are not that friendly and welcoming which as a traveler I feel makes a big impact. But the location is perfect and the room was nice. I would stay here in a private room again but not for socializing and meeting people as it seemed there were no places to eat/socialize.


We had a great stay at this hostel. The location was perfect, the room was clean and the pillow comfortable. The AC was a huge perk!


Uno de los hostiles ms bonitos que he encontrado en Espaa . Muchas gracias por todo


Worst experience I've had. Day 1, keycard would not get me into the building. Day two, my keycard would not get me into my room. Day 3. The electronic lock to my door was broke, so I couldn't get in with all my stuff locked inside. After an hour the owner of the hotel gets it open, but says he will be leaving soon and I cannot get back in my room if I leave my room again because he is leaving for the night. I say okay, can I change rooms? No. Can I get a refund and go elsewhere? Nope. BEWARE.


I would absolutely recommend staying at Hostal Castilla II. The location was perfect and we were able to walk everywhere, the room itself was great, and the staff was very friendly and helpful. Overall, a great value and I would love to stay there again.


Thanks a million for such good service, value and just a great time!!


Great location. Thin walls = noisy. Quite cold in the room during winter. But stuff was OK and they gave us second blanket after our request.


Liked: It was in a good central location near the center of things. The room was nice and comfortable. Didn't like: I wish there had been directions from the subway to the hostel. I had a little bit of time finding the right street.


Clean place, ideally located


Liked: This was a really nice place to stay, it almost gave a feeling of decandence and class. Not what I expected at all. It seemed pretty newly refurbished and we had our own room with bathroom and a veranda. The hotel was in the middle of the city and close to the subway. The place was also super clean with what seemed like polished tiles. Didn't like: There was a bit street noise and you could hear the neighbours, but not bothering us too much. The staff seemed kind of indifferent to us as well... I also missed a kitchen and a common room to hang out and meet people. This is definetly more of a hotel than a hostel.


I mostly liked the location of the property and that they clean everyday and give you new towels. I liked also the friendly stuff.



Hostal Castilla II – Puerta del Sol is an hostel located in the center of Madrid, in an historic palace completely renovated, close to Puerta del Sol. Hostal Castilla II – Puerta del Sol has 26 private single rooms, twin/double and triple with private bathroom. The rooms have TV, heating, air conditioning and safety box. In the hostel Castilla II – Puerta del Sol there's a reception open 24 hours a day an an automatic machine of snack and bavarages. Also is available for guests a computer con free internet connection and the Wi-Fi connection is free in all the hostel.
Sheets and towels are provided for free. Hostal Castilla II – Puerta del Sol is located in the center of Madrid, a few steps away from Puerta del Sol and from other important touristic attractions as the Plaza Mayor, the Royal Palace, the Prado Museum, the Puerta Alcalá, Cibeles square and Retiro Park. It is situated close to Gran Vìa and Preciados, where you can find several stores, restaurants and interesting places of entertainment (record stores, discos, concert halls, ecc...). Staying at Hostal Castilla II allows you to discover all the touristic attractions that the beautiful Madrid offers to you!

Location and Contact


• ***From the Airport:
• -By subway:
• Take pink line (N 8) until the end of the line at 'Nuevos Ministerios'. Change to the dark blue line (n 10) at 'Nuevos Ministerios'. Head down on line n 10 to 'Plaza EspaÑa' and then change to the yellow line (n 3). to 'SOL' stop.
• -By Taxi: cost 30 Eur oficial rate.
• ***From Atocha train station:
• -By subway: light blue line (n 1) up to 'SOL' only two stops.
• -By taxi: cost around 6 euro
• ***From Chamartn train station:
• -By subway: line n 10 to 'Plaza Castilla' and change onto the light blue line (n 1) line to 'SOL'.
• -By taxi: cost around 10 euro
• ***From the bus station:
• -Take the subway in Plaza Castilla (line n 1 light blue) and go directly to 'SOL' stop.



Address: Carlos Pascual Muñoz, Marqués Viudo de Pontejos 2-1º, Madrid, Community of Madrid, Spain

Hostal Castilla II Puerta Del Sol is listed on the following booking sites:

Hostelworld HostelsClub


Website Hostal Castilla II Puerta Del Sol Madrid
Phone Number: +34 91 429 00 95
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Family-Friendly Hostel

Solo Traveller


Wi-Fi in Lobby/Commons

City Tours

Lockers in Lobby

Luggage Storage


24 Hour Security

Air Conditioning


Hair Dryers

Reception Hours: 24 Hours


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