Hostal Santillan, Madrid

1,246 Reviews
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Hostal Santillan Reviews

I've never been in this place. I canceled my reservation in advance but they charged a one-day fee on my credit card. They're nothing but thieves. Avoid this hotel, and if you cancel your reservation don't forget to ask for your cancellation number; it's necessary to have it to get your money back.

Angry Davide

I have been paying 25 euro and we've got the best room in the hostal. The room is brilliant! The toilet and bathroom facilities are private but the condition is great! It is quite hot in madrid (like 40 degrees), but the hostal is on the 7th and 8th floor of the building, and they have got a fan and a large window. You can sleep well at night. I was staying in the 7th floor, so its not noisy and it is in good location. There is a cleaning lady to do the towels and clean up everyday!

The room is large and beautifully decorated and there is a TV too!! Perhpas I am the more practical type. Facilities instead of atmosphere is my main concern. In looking just the facilites, it is excellent! Perhaps I am Asian, and could fit in the size easily and comfortably. But it is the largest bed I have seen througout my stay in Europe. I believe most are worse than that.

Holly Lam

For only 20 EUR I got a Palace-room of nearly 86.4 sqare-centimeters. Well, honestly, it is a miracle that besides the short bed (if you are taller than 183 cm you have a problem) a closet and a washstand would fit in the room. The room was situated right next to the room of the hostal's owner who sometimes had no reservations of doing the dishes or other noisy activities at midnight. It was very hot - typically for rooms right underneath the attic during summer. This place is, as said, very noisy. Ok, if you are highly sensitive to noises you should not go to a town like Madrid at all and stay there in the center of the city... or use earplugs to go asleep. ;o)

The two young guys of the staff were very friendly and even spoke good English. That middleaged lady did not really give me the idea of being absolutely warmhearted and welcoming. So I can not really share the hostal's idea of offering a familiar feel-at-home-atmosphere. They are trying though, but for me it did not work. But it is ok to stay there for a few nights. At last it is a hostal not a hotel. And it was worth the price.


Hostal Santillan Reviews from the Web

Very cute and comfortable place to stay. I highly recommend!


Hi Hostal Santillan! I really had a nice stay here. The staff were really kind and considerate. Definitely when I come back to Madrid will book here again :)


My room was right next to the elevator and it was really loud at all hours. I also ended up COVERED in flea bites. The sheets were stained too.



Situated in Gran Vía one of the most transient and known streets in Madrid, the hostal is located in a building representing the 1930´s in the historic center of Madrid.

All of the double and triple rooms have complete priveate bath, tv, private safe, and heating.

Walking, one is able to vistit the most emblemic sites of Madrid, ( Palacio Real, Puerta de Sol, Plaza Mayor, Museo del Prado...) savor it´s gastronomia, and enjoy the shows and evening and late night events and activities the city has to offer.

There is no need to use public transport for visiting the center of Madrid, however, the hotel is less than 100 meters from 3 different subway stations and bus stop for the tour bus "Madrid Vision¨".

The enjoyable atmosphere of hostal Santillan, which has been family managed for four generations, will assure you feel at home.

Location and Contact


• On the 8th floor, letter D.
• The hostel is located between Plaza de España and Plaza de Callao



Address: 64th, Gran Via St, 8 floor, Derecha, Madrid, Community of Madrid, Spain

Hostal Santillan is listed on the following booking sites:

Hostelworld Not listed at HostelsClub


Website Hostal Santillan Madrid
Phone Number: 34915482328
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Family-Friendly Hostel

Solo Traveller



Wi-Fi in Lobby/Commons

City Tours

Luggage Storage


Air Conditioning

Book Collection/Exchange

Concierge/Info Desk

Credit Card Payments


Entirely Non-Smoking

Hair Dryers

Hot Showers



Wheelchair Accessible

Service Animals

Max. Age: All Ages

Checkout: 12:00 (12 Noon)

Curfew: No Curfew

Lockout: No

Maximum Stay: Unlimited

Minimum Stay: 1 night

Open Dates: All Year

Reception Hours: 8 AM - Midnight (08:00-24:00)

Size: Small (less than 30 beds)


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