The new dock and harbor is much safer than the old, mess of a dock that used to be in place. The drunks that make downtown Juneau so charming are still here, and the locally owned businesses that were able to roll with the changes are still in business and are doing better than ever.
I live here
Make a reservation in the summer. If you go in winter, there are no cruise ships and you can get to know the locals and see the real Alaska.
The harbor in Juneau has the feel of a movie set -- it has been ruined by the big cruise ships.