Citadel Youth Hostel, Jerusalem

Old City
7.6
62 Reviews
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Citadel Youth Hostel Reviews

Stay away ...

... if you have the slightest difficulty walking or require a minimum of comfort. Allright, the hostel is central near the Sepulchre in a very old cavernous building (expectduring daytime to battle your way a good 10 minutes through masses of tourists from the Jaffa Gate).

That's where the problem starts: narrow staircases. Toilet/shower combinations (way too few) that are second only to those in Hongkongs notorious Chungking Mansions, with no space whatsoever.

The ground floor looks nice enough with a few settees and the only area where WiFi is working with a very weak signal. If you don't break your neck -- or at least an ankle on the way up to the dorm -- the cheap one with 12 beds + 2 mattresses on the floor as needed at 70 Shekel has no wardrobe or storage area. No keys are given adding to a feels of insecurity.

No towels. Laundry is charged at outrageous 50 Shekel (the coin-op laundry down the road @ 20).

The fully equipped kitchen is overcrowded with two people. Staff are, put mildly, indifferent, which becomes understandable once one finds out that they either volunteer for free nights or receive he royal payment of 70 Shekel for a 11 hour shift (~ 1,75 US$/hrs).

Additionally there is the opportunity to sleep in the open on the roof where the mosquitoes have a field day.

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Adi
2019-11-15

A one off!

Can't make better -- sleeping on rooftop in heart of old city for few euros, and decor interior like top Moroccan place. unmissable cool!

MikeAnonymous
2016-10-16
Age 53 | United Kingdom

Best of jerusalem hostels

a fantastic pick for travelers who are looking for an authentic experience. location is amazing, atmosphere is fun and cozy, and you will have great information of how to go around the country.

massam
2016-05-12
Age 36 | canada

RUDE STAFF

Stayed at the hostel on the night between April 26-27, 2014. The reception clerk said that they take only cash (nowhere on the website this is indicated. I arrived late. What would have happened if I didn't have any cash?). Gave his 100 NIS for sleeping on the roof (69 NIS). He did not have change for me and said that he will have some in the morning. In the morning he still didn't have change and suggested that I will wait for two hours until his shift is over, maybe the other clerk will have change. He did not suggest any other solutions and it seemed reasonable for him that he had no change and that I should wait. He refused to give me his manager's name or his own name saying that "we are not allowed." I came back two hours later. The new clerk gave me the night clerk's name and the manager's name. She also had a bag full of change. No apology from her. She gave me the silly explanation that "this is a small hotel so sometimes we don't have change."

Michael
2014-04-27
Age 50 | Israel

Great location

Location fantastic if you want feel heart Old Town Jerusalem. People in reception very helpful and nice, beautiful view on the roof but little dirty -- especially bedding. Near Citadel Hostel on Mark St. very good and cheap falafel, shoarma, and very good tea -- very clean and nice place.

Sylwia
2013-11-11
Age 38 | Poland

Excellent location and romantic roof terrace

My girl friend and I decided to visit Jerusalem as part of our journey to Jordan. We chose the Citadel Y.H. as our second option but it turned out to be all we ever wanted and more than we could have expected. The location is just fantastic with a 10 minute walk from the City Hall tram stop. The facilities offer no real luxury but you will get access to a roof top terrace with fantastic views. We got room no. 12 which has access to its own little roof top terrace from which we enjoyed the staggering views of many world class religious sights and Jerusalem roof tops.

Chrisian
2013-10-02
Age 30 | Danish

The cheapest hostel in the city, but it's not worth the price they ask

Dorms cost 15 per night, which is not cheap considered everything -- no keys in the rooms, no breakfast, horrible coffee from the coin coffee machines, cats entering the hostel from the roof and peeing in the rooms (it happened to a couple while I was staying there), wifi only in the hall, not safe at all. The perfect price for this place it would be 5/8 per night in dorms and 2/3 in roof (mattresses in the ground with no place to put your stuff). It's not true that you feel observed by arabs (arabs managing this hostel are the best thing actually, even if they should manage it more as arabs and less as hebrews). The staff is quite friendly, they help you with everything and they speak many languages. The hostel is quite clean and central (very well located in the centre of the old city, near Jaffa Gate). Something that I didn't like is that they ask people to work there as volunteers, in exchange of a free bed, but they make them work for many hours (15 per night would be like 2-3 hours of not well paid work, but they work sometimes for like 8-10 hours) and they give them very uncomfortable duties (like changing the sheets after the cat has peed). I felt like if they were taking advantage from the volunteers.

Irene
2013-09-18
Age 30 | Italy

If you have a girlfriend or you are a woman you will feel observed in this place. Arabs manage this hotel and they will surveil your every move. When a woman walks in this place, they immediately (as most arabs) assume you are a whore and that you belong to them. They will harass you to the end, and if you have a boyfriend or meet a guy in there they will kick you both out.

Michelle
2012-12-21
USA

More reviews...

Citadel Youth Hostel Reviews from the Web

I was extremely impressed by the hostel, its lovely staff and the facilities. The only thing I would change is to make sure people are booking spots on the mattresses on the rooftop. At the end, I ended up sleeping in the hall.

maximtabachnik4432
2022-06-04

I booked a bed in a multi person tent, just thought what a strange description, but ok. When I arrived I was greeted directly with "I don't think they know what they booked"!

No tent, no room, a mattress on the roof terrace, no tent, no windbreak!!!!

The staff was ok, but when I asked how I can best continue traveling I got no answer.The cleanliness is ok, but for the price you expect more than a mattress on the terrace which is accessible to every guest. There were no possibilities to lock...

Raphaela123
2022-05-15

Good place to stay

briantravel
2022-03-10

A unique stay in the middle of the old city. Nice, clean rooms, kind staff, functioning kitchen, and a pretty breathtaking terrace with plugs and space to work or chill. Definitely worth it if you would like something a little more original than the usual. Only thing I can say: the walls are very thin so you'll be able to hear pretty much every conversation.

loryrose189351
2021-12-02

Host was a superstar. Very clean rooms and amazing view from the rooftop. We thoroughly enjoyed our stay. Thanks to the host, despite the pandemic, we had a wonderful time.

robynbibla5905
2021-11-28

The hostel has a really good environments, staff is very friendly and helpful, main lobby its awesome, very well located near all major attractions

jenn2020
2020-02-23

Dirty, cold, bathroom is not acceptable. Location is great but it was a bad experience.

laiafeve7618
2020-01-25

Liked: Roof! And helpful staff! Didn't like: No elevator, water in the floor of bathroom. For people with luggages a road to the hostel in the old city can be tiresome bcoz of stairs on the street, so, take it into account:)

No window in the twin bed room.

Anonymous
2017-07-07

Liked: Location was great in the old town. The view from the terrace is great, also the staff is great and helpful, especially the American born (Sorry forgot your name) Didn't like: There was no hot water throughout our 4 Day stay. Also the kitchen is very bad, hard to cook something, also no microwave. Owner promised for a month other travellers told me. We needed to ask few times for toilet paper as there was often no paper. Lower floors are nice but the upstairs floors look like it was just in a hurry to finish, unused potential to make a great hostel.

Anonymous
2017-01-28

Excelent localization!

Anonymous
2016-02-19
Liked: + within the Old City of Jerusalem

+ near Jaffa Gate

+ old house

+ nice roof top terrace if weather is good

+ unobtrusive and helpful staff

+ quiet room

+ nice bed mattress Disliked: - too less dishes, espeacially spoons and cups

- days with only cold water at one of two floors

- some days a bit cold above first floor

- room with one window only to the staircase

- narrow toilets and toilet/shower combinations

- visible wash basins on the floor

- one toilet/shower not lockable and slots in the door

- luggage room is an unlocked area, but with a camera

- hard pillow

Customer review
2016-01-08

Liked: Within Jerusalem Didn't like: Need better ventilation and refurbishment

Anonymous
2016-01-06
Liked: Perfect location. Disliked: The conditions are far from luxury and clean, e.g., paint falling down from ceiling in room, dirty towels and blankets. Tiny and a bit smelly toilets and showers. Problems with hot water. Cold rooms in winter. This buildings needs renovation.
Lukasz Mazurek
2016-01-03

Liked: I liked the view from the roof top and the location is great. Didn't like: It was really cold in the rooms and when it rained it rained through the roof so that the floor was wet. Also, when we arrived we had to discuss for 2 hours that we only wanted to pay the agreed amount. They wante us to pay more. We were so annoyed that in the end we still payed a little more than the initaly amount of the booking.

Anonymous
2015-12-28

atmosphere and location

Anonymous
2015-12-26

Liked: The rooftop had a really great view, and the staff/volunteers were helpful and nice. Didn't like: The female dorm smelled very moldy/musky, even after airing it out all day.

Anonymous
2015-12-01

Liked: Nice old building Didn't like: Room was a bit stuffy, could use some better ventilation. But that might be due to it's old character.

Anonymous
2015-10-30

Liked: The staff was excellent Didn't like: Can't wait to go back

Anonymous
2015-09-24

Liked: We did meet a few people a few nice people the night I did stay there it did have a great view from the roof Didn't like: Just about everything it wasn't very clean tons of steps the rooms were very dark and cramped poor ventilation no fans or air conditioning very hot and stuffy

Anonymous
2015-09-21
Liked: The location in the middle of the Old City is very good, the hostel is easy to find. The stuff is very freindly and helful. Disliked: The kitchen was not really clean, and the toilets in the rooms were very small and quite unconfortable.
Istvan Trombitas
2015-06-01

Description

Old Arabic house located in the most historical area of the old city high building upper hill give you a great view all over the city special atmosphere kitchen all rooms have a sink .

uses clean energy 50% solar system 50% electric we are unicef supporters stay with us :) we give info on how to volunteer in human works around the country.

The highest standards of quality and comfort are now available.

We are now bigger and better but we still have the same concern: offering you a place were you can feel at home with unique style and authentic design.

free city tour

free hot drinks

free internet

free wifi fast speed adsl

free towels(private rooms)

free bed linen

free maps for city

free use of guide books

good value for your money..

Our reception is open 24 hours a day

Our location, comfort and atmosphere will guarantee you great memories of a good time spent in israel.

Location and Contact

Location

• From the airport take bus 5 (6nis) to main station then bus 947 (18nis) to Jerusalem bus station. In Jerusalem take bus 21 to Jaffa gate, walk in the gate down to the market in David street and take first right up the stairs. Then you'll be at saint mark's road. Walk straight for 1 min. The Citadel is on your right number 20.
• Coming from Damascus gate go down the stairs take a slight right. At the junction end of stairs you'll be at Suq Khan Ez - Zeit Street. Walk all the way straight 5 - 10 min and you'll be at Suq el Attarin Street. Again go straight all the way to the end of the street you'll be at David street. Take right, now you are on St Mark's Road, go up the stairs for 3 min, the Citadel is on your left, number 20.
• for further info +972 (0)545 80 50 85 chris

Address: St Marks Road 20, Old City, Jerusalem, Jerusalem District, Israel

Citadel Youth Hostel is listed on the following booking sites:

Hostelworld Not listed at Booking.com Not listed at HostelsClub

Website

Website Citadel Youth Hostel Jerusalem (if you know the URL of their website, let us know and we'll add it)
Phone Number: +972 5-478-78951
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Digital Nomads

Solo Traveller

Bedsheets

City Tours

Luggage Storage

Towels

Wi-Fi in Lobby/Commons

Airport Pickup

Lockers in Lobby

24 Hour Security

BBQ Grill

Book Collection/Exchange

Cable TV

Clothes Dryer

Concierge/Info Desk

Credit Card Payments

Cultural Tour/Class

Currency Exchange

Entirely Non-Smoking

Evening Entertainment

Food/Restaurant

Gameroom

Hair Dryers

Hot Showers

Kitchen

Laundry

Live Music/Performance

Lounge Area

Meeting/Banquet facilities

Movie Library/Rental

TV

Walking Tours

Wheelchair Accessible

Service Animals

Max. Age: All Ages

Checkout: 11:00 (11 AM)

Curfew: No Curfew

Lockout: No

Maximum Stay: Unlimited

Minimum Stay: 1 night

Open Dates: All Year

Reception Hours: 24 Hours

Size: Very Large (100+ beds)

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