Hatters on Newton Street, Manchester

The Northern Quarter
21 Reviews
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Hatters on Newton Street Reviews

It seems promising but you might get disappointed

Hatters is close to the train station (8-10 minutes to walk) and when we arrived the stuff was very nice, offering us to take care for our luggage because they couldn't check us in due to problems with their system. When we came back and we received the key cards to our room we discovered that the bathrooms and showers are seperated by gender and just exist alternating on every second floor, so if you are unlucky you have to walk a far way to go to the bathroom. In the first night we had an firealarm and we walked down and there were no people at the reception but instead many drunk people in the hall trying to turn off the alarm by themselves. No one asked us to leave the hostel, we did not know what was happening and no one told us, not even when the alarm suddenly stopped and everyone decided on their own to go back to bed. When I asked it was a person smoking under the fire detector. In the same night it happened again, so it wasn't a quiet night at all. Additionally to all that the kitchen was not working, so all in all we weren't happy with our nights at Hatters. Maybe you are more lucky!


Hatters on Newton Street is a hostel with great character at a reasonable price. Each floor is named after a different Manchester Band and the hostel has lots of life and colour.

The Location

The central location is probably the best feature of this hostel. It's only about a fifteen-minute walk to the National Express Coach Station or the Piccadilly Train Station without too many confusing directions. And if you walk just a couple of minutes down the street you can get on the free Metroshuttle Buses that will get you to most of Manchester's attractions without that extra hassle of transport fees. If you need to park the car, there seem to be a few parking garages around but not much on street parking.

Rooms and Bathrooms

The dorms vary from mixed to single-sex and from eighteen-bed to just four beds. They contain standard metal bunks that seem fairly stable without too much squeaking and creaking every time you breathe. A few added touches are definitely needed, though, as there is a lack of any kind of storage space including in-room lockers. Although in our room there was a wardrobe-style-shelf device that isn't really practical for a room of ten. They do also have private rooms but we have heard that some of them are on the fifth floor -- so be aware of the climb before booking. The rooms are accessed by key card, which can get somewhat annoying when it doesn't work and you are dressed in your pajamas.

The bathrooms are interesting. They are single sex and some floors just have one sex on each floor so you could have to go up or down a floor to find a suitable bathroom. The toilets are separate from the showers or at least is the case for the females. And the toilets and sinks are also probably a hundred years old as they are made out of Doulton porcelain that looks very used. This also means that the taps are quite hard to get your hands under so you can't really wash your hands at all. There is hand soap, though, so you can at least attempt to wash your hands. The showers are nice and new, though.

But this is where our good opinion stops. The showers are just the shower with no internal space to change or hang anything, so you are forced to drape your towel over the shower door and leave all your other belongings on the benches outside of them. The doors are also made of half frosted-half glass doors so you can actually see people showering under the door, which is quite daunting. And it gets worse because you must continuously press a button in the shower every ten seconds to get any water out without any temperature control, so it takes you a lot longer than normal to get anything washed. But on the bright side, the taps in the shower area are new enough that you can get your hands underneath them.

Common Spaces

All of the common rooms are fairly clean and well equipped. There is a TV lounge on the first level that has a TV and DVDs and one for playing Xbox with plenty of couches. And the movie poster wallpaper is pretty cool. The ground floor has a big open common area that includes the kitchen, dining area, more couches, and computers. The kitchen is basically equipped with lots of fridges, two microwaves, and a stove top and you have access to tea, coffee and toast twenty-four hours a day, which is handy. This is also where the free breakfast is served that includes toast, cornflakes, yogurt, and juice.

They also have an extremely small book exchange that needs a few extra books to get it on its way again. There is also left luggage storage for when you get in early or need to leave late. And the lockers for use are just outside reception, but you need a fairly thick lock to securely lock them -- so check that they are shut before leaving your valuables in them.


The hostel has a bit of a party reputation and we saw this when we arrived at this hostel to find a large group of fancy dressers at the front door. People are generally quite social and there is a pub crawl every Friday and Saturday night that guests can go to have some fun with other guests.

It can get a little noisy outside this hostel on the weekend, so be prepared for this or maybe look elsewhere if you are sensitive to noise. Also this hostel does have a lift but as it's a hundred years old, only the staff and your luggage are allowed to ride in it, so it can be a hard slog if you are on the fifteenth floor. Cleanliness also needs to be looked at, as there a few things that nagged at us like food from the night before under and on the table at breakfast and bins that are not emptied in the room after two days even when they are overflowing. And they only clean the toilets once a day unless someone complains so they can get a little untidy. Wi-Fi is also available but is not free. Overall this is a fairly good hostel with a great location, especially for people that want to socialise that with a few extra touches could be great.



We stayed for one night and it was a good night. It's not the cheapest but the staff is friendly, the facilities are modern, and it's a large building with lots of windows and fresh air. There is a nice common room (with a pool table, sofas) and a good kitchen and it's near to the centre. The rooms are good as well.


Hatters Hostel is conveniently located within walking distance of both the main railway station and the centre of town. There is no smoking permitted inside, which is great for those who are sick of smoky common areas.

Unlimited tea, coffee, and toast is provided for free all the time, so there's no rush to get out of bed for breakfast, although we initially had some difficulty finding anything to put on the toast. The self-catering kitchen is small but clean and reasonably well-equipped.

Hatters suffers from the usual hostel annoyances -- stairs to access your room, with helpful signs along the way informing you that you've just burnt off the calories in a stick of celery (there is a lift but it's for operation by staff only), thirty-second push-button showers with limited privacy, and male and female bathrooms on alternating floors, meaning a trek up and down stairs at all hours of the night.

However, the hostel is clean, including the bathrooms, and the staff are pleasant, offering an informative free map and mini-guide to Manchester and one for Liverpool. There are no lockers, but valuables can be stored at reception, and there is security for entry at night. Useful facilities such as internet access, printing, secure mobile phone chargers, and mobile phone top up are provided, and there is a pool table and book swap in the common room.

Hatters is a highly recommended as a hostel. The biggest problem is noise at night -- both through the paper-thin walls from other dorms and from traffic on the street below. If you're a light sleeper, don't forget your earplugs!

Miranda Mercer

I thought the location of Hatters hostel is perfect. Only a few minutes walk from Picadilly station, and an easy walk to Chinatown; the gay village; Arndale centre; Northern Quarter shops; and Oxford road with its university campuses, musuems, and galleries. The hostel itself is very old and bit rundown, but that did not bother me much. I liked the staff there. The Victorian bathroom fittings and the antique lift are cute, if you like history. I liked the old building and the original fittings, as I thought they had character. However, guests who are modest should be aware that the showers are not private -- the cubicles have glass walls and there is only an open changing and drying area. There are no curtained areas or the like. I would have liked curtains around the shower cubicles though rather than glass walls! My room was boiling hot and quite noisy. Lots of street noise, but I guess that is what comes of a city centre location. I also found myself the only lone traveler among mainly groups and couples. It was not really a place to meet people. I was there midweek during a quiet time of year, so I guess it might be different at weekends or high season. I don't know if I would stay there again.


Well, I just made it to the reception after a long trip by train. I don't have a driver's licence, and hey, in the U.K., there's no such thing as an ID-card (not just yet). My reservation was found alright, for two nights, but all I could show with my picture and name on together was my key card from work, but the two friendly chaps at reception said it wasn't good enough, so I ended up on the street just before midnight (and it was cold). I did pay a deposit. I hope they won't charge me for the night.

So if you don't have a drivers licence nor a passport, stay away. If you do have one of the above, hopefully the place is worth it. I guess I'll never know. Thanks a lot for a cold night.


so much fun there, great place to get over jet lag. and there is hot spanish and australian guys that live there.


This place is relatively clean compared to some hostels. The decor leaves a little to be desired. Everything is whitewashed, which gives the place the atmosphere of a concentration camp. The Victorian toilets may be a novelty to some but I think these definitely need to be replaced, as they are well past it. The showers seemed roomy and clean but I didn't get a chance to use them as they were out of order and I wasn't told when checking in that there were other showers on an upper floor, but perhaps I should have used my initiative on that one. The room was a bit too crowded with beds, too stuffy as no one would open the windows, but the bed was comfy and the sheets seemed to be clean. The worst part of the room was the surly and uncommunicative people who inhabited it and insisted on babbling very loudly and animatedly in their own language till far too late, still I can't blame the hostel for that. I didn't check out the toast etc., but the kitchen appeared to be spacious enough. It's a decent enough billet for a tenner and nice and central, but if only they'd brighten it up a bit.

The Moving Finger

More reviews...

Hatters on Newton Street Reviews from the Web

Because of covid and closed borders, i had to cancel my stay. The hostel was impossible to get in touch with and i never recieved a conformation of my cancellation even though i specifically asked for in my mails.

Not very impressed.


I reserved a bed and arrived to a closed building. I understand the current circumstances but there is no excuse to not call or email those who have booked and paid a deposit to stay. Arriving late at night in seedy manchester to find your accommodation fully shut is stressful!


The hostel itself is run down and untidy while the staff are completely uninterested. The showers were either cold or have no pressure. There was human faeces in a bin in the shower room that was not removed for the duration of our stay. Location of the hostel is excellent however value for money is poor compared to other hostels i have stayed at.


The place was filthy, layers of dirt and dust caked on the floors. The toilets were a joke and on top of all of the THE WHOLE BUILDING IS INFESTED WITH RATS OR MICE. hey chewed through my food in my rooom and then I later saw multiple in the common room.

Pure filth


Staff were really friendly and helpful. Not the most luxurious stay but totally fine for a night out!


The worst experience I had in a hostel. Cleanliness is shocking... there are mice over there. Theres no toilet paper, no hot water if you decide to have a shower. The rooms are old, dirty & messy.


Being was a nightmare l, thus was my last resort, no running hot water, infested with rodents, dont come here


I was horribly disappointed when I reached. I looked at their pictures online and it looked like a nice and bright place to crash for a night. When I reached the place was dark and dingy, it smelled bad and looked unclean. The beds were good but the key card didn't unlock the door. Each time I wanted to enter the room I had to knock until someone inside opened the door. The rooms are dirty and look like they haven't been cleaned in a long time. The staff is helpful.


Except the location, this hostel is not so good. Only cold showers available and the toilets are dirty or do not work...




Terrible room and facilities


Fine for just crashing for the night, as my dorm was (surprisingly) extremely quiet, and bed perfectly comfy, but given there was no running cold water in the kitchen or running hot water in the showers, I wouldn't want to stay any longer. Staff are friendly, location couldn't be better, but it just feels dirty overall, I only saw it in the night hours so was probably spared seeing it in too much detail!


Old, gringy, run down...go to Selina (sister company) So much nicer. Staff is the same from both places so staff is amazing. R and B Fridays!!!


Rat infested kitchen, filthy everywhere else, showers didn't work, staff didn't care. I wouldn't stay here again if they paid me.


It looks like they haven't cleaned the building for ages. Beer cans under the bed. The showers never worked properly, no hot water at all. The toilets had no light. So we needed to use our phone to light a bit. Absolutely gross, I've never been in a place like that. Staff was okey and location no doubt. But it doesn't worth it at all paying a few bucks just for that.


there where towles with $**t on the stairs. 5 flites of stairs to climb as lift was comdemed. then we walked in to our dorm it was filthy p*o stained walls the bunk beds had stained mattresses and betting the the top bunk where helf up with a bit of wood and cable ties not to mention the black molde on the ceilings


This was by far the worst hostel I have ever stayed in! There were cracks in the windows, no hot water for showers, no heat, no toilet paper available. There was a dirty towel on the floor of a landing that appeared to be covered in vomit that didnt move for the entirety of our stay. We couldnt bring ourselves to stay for the time we had paid for so we left after the first night and found a hotel nearby that cost less and met all of our hygiene expectations. The front desk staff was friendly


The good: Location in the Northern Quarter.

The bad: Vomit on the stairwell was still there after 24 hours and a towel was simply placed on top of it during this time. The paint was peeling on the walls and there was water damage all over the ceiling of our room. Drafty in the bathrooms and the showers were only cold water. The curtains in the room were stained and clearly had never been washed. Woke up to find two dead spiders in the bed smooshed on the sheets. Elevator broken, 5th floor room


Would of had a better nights sleep in a sleeping bag on picadilly gardens.

This place needs a visit from the HSE or something, mice and rata throughout the building. Rooms are disgusting, matresses are ruined, beds not made, lift doesnt work, floor tiles loose and are a trip hazard, showers dont work, place is a mess and staff are pretty useless.

If i had a choice to stay here or prision. Id choose jail.


dirty rooms ,no hot water for showers most showers out of order



Now opened over a year the award winning Hatters has established itself as Manchester's finest hostel that caters for the independent backpacker as well as groups. Next to the city's main train and bus stations it is the best location from which to explore Manchester. The "city of the future" should be seen now before everyone else discovers it.

Experience the ‘vibe' that is Manchester by hanging out in our lounge or in any of the neighbourhood haunts which are legend in this part of the world.

We provide a small self catering kitchen,along with TV room with free dvds, pool table and board games as well as internet access. Secure luggage holding area as well as a safe for valuables are available to our customers.

In order to stay in The Hatters hostel valid photo ID is required (passport, Drivers licence or student card).

Location and Contact


The Hatters is located on 50 Newton Street, just off Piccadilly Gardens. From Piccadilly Railway Station walk down Piccadilly London Road for about 200 metres until you come to Newton Street. Turn right on Newton Street. We are located at the junction of Hilton Street and Newton Street. You can't miss us! From Piccadilly Gardens Newton Street is located at the top of Portland Street.



Address: 50 Newton Street, The Northern Quarter, Manchester, Greater Manchester, England

Hatters on Newton Street is listed on the following booking sites:

Not listed at Hostelworld


Website Hatters on Newton Street Manchester www.hattersgroup.com
Phone Number: +44 161 236 9500
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Party Hostel

Solo Traveller



Luggage Storage

Wi-Fi in Lobby/Commons

Lockers in Lobby


24 Hour Security


Concierge/Info Desk

Credit Card Payments



Hair Dryers

Hot Showers



Lounge Area

Pool Table


Max. Age: All Ages

Checkout: 11:00 (11 AM)

Curfew: No Curfew

Lockout: No

Minimum Stay: 1 night

Open Dates: All Year

Reception Hours: 24 Hours

Size: Very Large (100+ beds)


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