La Torre Suiza, Villarrica

3 Reviews
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La Torre Suiza Reviews

Lovely place, great staff, yummy breakfasts.

Staff were extremely friendly, knowledgeable and helpful, particularly Helena, who 1) let us check in and sleep as soon as we arrived off the bus in Villarrica at 8:30 am, even though we hadn't even made a reservation and 2) not only booked our trip for us up volcano Villarrica, but got up at 6 to make us breakfast before we left. Our room had a gorgeous view of the volcano, and though small, the bed was very comfortable. Thoroughly enjoyed our stay, would come back again.


Great place, very cozy and with a particular home feeling

Great place, very cozy, and with a particular home feeling.


I had a completely amazing experience in Chile, but the hotel kind of ruined it!


La Torre Suiza Reviews from the Web

Liked: Well located, Supermarket right around the corner, only a few blocks to the lake front, House nicely decorated, kitchen well equiped.  Disliked: First of all, they lost our reservation from hostelbookers so they did not even know we were coming. Luckily they were not fully booked, so we could stay. Next Morning, we wanted to get breakfast, as it is included in the price. However, the table was not set. The girl told us, breakfast is not included, standing right next to a pricelist, hanging on the Wall, were it said in big letters: breakfast included!

The toilet and shower was dirty when we got there and was not cleaned during the two days we stayed in the hostel. Also, the hot water did not work. Additionally, toilet paper was empty. As no one felt responsible replacing it, we ended up buying our own.

At the end, we decided to change to another hostel, as things just did not get better after two days complaining. At least, we got money back because of the missing breakfast...

Customer review
Liked: Hosts were very helpful, location excellent.  Disliked: On a loud street, but the location and the hosts make up for this!
Customer review
Liked: Good kitchen facilities. Breakfast was nice. Beds were comfortable  Disliked: Staff were disorganized. It took a long time for them to open the gate when we first arrived (made it worse because it was raining). They didn't seem to know that we were coming, so our 2 bed dorm had been given to a walk-in customer. They were nice enough to upgrade us to a private room w/ private bathroom for the night, but failed to tell us that they would charge us the difference in price for the rest of our stay. We moved to the 2 bed dorm the next night and it was VERY noisy - it was right beside the bathroom, which had a very squeaky door and you could hear EVERYTHING through the wall. Internet connection was constantly dropping.
Kristina Naumoska
Liked: rustic interior, clean bathrooms, clean rooms, semi comfortable beds  Disliked: Customer left no negative feedback.
Customer review
Liked: Friendly and helpful german staff (volunteers)  Disliked: Not very clean.
Customer review
Liked: The friendly and helpful staff booked tours for us and answered any questions we had

Our clean and comfortable room in annex was quiet and had a beautiful view of the volcano  Disliked: Smallish kitchen

douglas guerard
Liked: Good location, nice Volcano view. Clean and nie rooms.  Disliked: nothing
Customer review
Liked: Spent three wonderful days and nights in this really cosy and clean hostel.

I liked most of all the friendly staff, the well equipped kitchen, the location close to the Bus-Terminal in Vilarrica and the breakfast with tasty bread and even homemade cake!

By the way I think that Villarrica is a far better choice to stay than Pucn, less touristic, more authentic, cheaper... - and still very good bus connections to the National Park.  Disliked: Doesn't come to my mind.

Customer review
Liked: All is clean, good bathrooms, good rooms.  Disliked: They more kitchen sets, so more people can cook without waiting each other.
Customer review
Liked: Beet and Claudia were wonderful hosts and very helpful with organising our trips. Breakfast was delicious and even though we had to get up at 5am to climb the volcano, they made sure breakfast was ready and waiting! As it was off season, we were the only guests so can't comment on if it is a fun place to meet people but the kitchen was a good space for hanging out as was the large front room, with loads of books, maps and games. Would most certainly recommend, Claire & Stewart (UK)  Disliked: Claire left no negative feedback.
Claire Bennett
Liked: Location, Beat and Claudia, the owners, and the excellent breakfast with home made bread, home made yoghurt and fresh fruit.  Disliked: Allan left no negative feedback.
Allan Kinross
Liked: 5min walk from Bus Station, good family alike atmosphere.  Disliked: Kashif left no negative feedback.
Kashif Arif
Liked: The owners are very friendly and down to earth people, realistic and helpful.  Disliked: PAtrick left no negative feedback.
PAtrick Hargreaves
Liked: is very nice  Disliked: Customer left no negative feedback.
Customer review
Liked: Excellent location and very relaxed atmosphere. The lake and volcano are just so beautiful!! Excellent bike hire service, and detailed maps!!! In all highly recommended!!  Disliked: left no negative feedback.


La Torre Suiza is a small and charming family run hostel for the independent budget traveler. A cosy wooden Swiss-Chalet with a unique atmosphere, it's a real home away from home. But be warned, most guests stay much longer than planned.

* Tasty Swiss breakfast
* Fully equipped kitchen
* Living room, games, book swap
* Garden and BBQ area
* Laundry service / facilities
* Free internet and WiFi
* Mountainbike rental and tours
* Car and motorbike parking

After having cycled halfway around the world we settled down in Villarrica and opened up this hostel. Our goal is to provide everything a traveler needs, exactly what we were always looking for during our travels.

Location and Contact


We are located in the center of town, three blocks from the bus terminal.



Address: Francisco Bilbao 969, Villarrica, Cautín Province, Chile

La Torre Suiza is listed on the following booking sites:

Hostelworld Not listed at Not listed at HostelsClub


Website La Torre Suiza Villarrica
Phone Number: 56-45-411213
To add or correct information for this listing, please use the Listing Correction Form.

Facilities and Amenities

Family-Friendly Hostel

Solo Traveller





Wi-Fi in Lobby/Commons

Bike Rental

Lockers in Lobby

Luggage Storage

BBQ Grill

Concierge/Info Desk

Entirely Non-Smoking


Hair Dryers

Hot Showers



Lounge Area

Movie Library/Rental

Credit Card Payments

Wheelchair Accessible

Service Animals

Max. Age: All Ages

Checkout: 12:00 (12 Noon)

Curfew: No Curfew

Lockout: No

Maximum Stay: Unlimited

Minimum Stay: 1 night

Open Dates: All Year

Reception Hours: 08:00 - 22:00

Size: Small (less than 30 beds)


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