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Travellers Paradise Reviews
Verified Reviews by our Community
Terrible.
Extremely noisy. Got hardly any sleep. Manager abusive.
Never again
Stayed at Geckos backpackers on the 2nd May 2018. A drunk/drugged backpacker went on a rampage and there was blood everywhere and the office was smashed to pieces. There was no caretaker there. we rang the number and it went to voicemail. the police took a couple of hours to get there are finally came at midnight. then the manager Peter and a mate came in and from midnight till 2 a.m. we heard them hammering, dropping stuff and talking loud as if it was the middle of the day. when we told him we shouldn't have to pay for that night he called us "crazy", "rude", "grow up" and finally threatened to call the police so we paid. he didn't give us a receipt and only accepted cash. when I told him he was pathetic he told me to "shut your mouth." he almost destroyed our dream holiday. I was still shaking when I got back home. he is scary -- and I will never stay there again. it was also very bad value for money.
The owner is nasty, greedy, dishonest
The owner kept us awake between midnight and 2 a. M. Hammering, talking loudly, and dropping stuff after a horrendous time between 10 pm and midnight when a drunken backpacker trashed the office (caretakers' number went to voicemail and police took ages to get there). Owner threatened and abused us. My daughter and grandchild crying. Was still shaking when I got home.
Horrendous place with scary owner
Avoid this place like the plague! We stayed one night and it was riddled with bedbugs. When we posted a negative review on a travel website, we then received daily death threats for 2 weeks. If it weren't for being 1000 miles away from Cairns now, we would have reported to the police. Very scary. Stay anywhere else!
Response from the accommodation:
Hey Alex. You stayed here 3 years ago and that's when you were unlucky to have come across a bed bug that another traveller bought into the hostel as this is how they get here in the first place. We have not had any bed bugs since. You had the ordacity to post a review after I kindly refunded all your money that I did not have to and I told you that the room would be closed down and not open again until I was absolutely 100% certain it was okay. That's why I abused you as you did not have to advertise what happened but instead I thought you would be understanding and happy that I gave you your money back. You and your girlfriend just abused the hostel and have no respect or what so ever. WE HAVE HAD NO BED BUGS AT ALL FOR THE LAST FEW YEARS SINCE YOUR UNFORTUNITE EXPERIENCE. Then in 8/2015 you post a review here worded as if this happened this year. MAY GOD HELP YOU. I JUST DO NOT UNDERSTAND THAT YOU JUST DID NOT APPRECIATE THAT I REFUNDED YOUR BOOKING.
Warning!
The guy who runs this place, Peter, is a volatile control freak and a threatening bully, every inch a sociopath when he doesn't have his way. He will target the elderly and anyone weaker than he is. He is gutless when it counts. Avoid this creep and the cheap outfit he runs.
Response from the accommodation:
Hey John. CAN YOU BE SPECIFIC IN WHAT EXACTLY YOU ARE TALKING ABOUT? THE ONLY GUTLESS FREAK IS YOU TO SAY NASTY THINGS ABOUT ME AFTER YOU HAVE CHECKED OUT. IF YOU WERE A MAN THEN YOU WOULD FACE ME FACE TO FACE AND TELL ME WHAT YOUR MENTAL PROBLEM IS. PLEASE CHECK YOURSELF IN TO SEE THE MENTALIST DOCTORS AS SOON AS POSSIBLE.
Awesome
Best place to stay in Cairns! Always get a good night rest here. Clean, quite and now with new beds its even better. Nice place to crash.
Very standard
i stayed here i have been bitten by something it was bedbugs. i have a rash over my whole body. if i know now i would not stay there for your health.
Response from the accommodation:
Hi Ben. There were no bed bugs found in your room after you had called me and informed me about your rash. I am sorry for whatever the rash may of come from however we have had no bed bugs here for the past years. All the best and thanks for staying with us.
The worst hostel experience in my life
Gecko's Backpackers is advertised to be "a quiet place", which means that it's not permitted to drink alcohol or party there after 10 pm. The quietness would work better with some kind of isolation; now the walls let every possible sound in, and as the house is old, someone walking around the corridors makes enough noise to wake you up. The big street just next to Gecko's is pretty noisy too. The lack of good air conditioning made at least me want to keep the window open all day and night long, and it was still almost too hot to sleep inside (in wintertime). The "free internet access 24 hours a day" turned out to be two cables for the whole hostel, and most of the time they're both taken. The receptionist/owner is a middle-aged talkative man from whom it's difficult to get your turn to speak. He's really eager and helpful with finding you something to do and booking tours - probably because he gets 15 % of the price to himself. He's still kind enough to get you some discount, paid from his own part of the deal, which is pretty nice. After the third time I grew a bit fed up with listening to his praise to the great discount and his own kindness, which is included in the deal, but that's small. But there's another thing that's not small, at least not for me: if you go to Gecko's, prepare to be satisfied with everything you get. Otherwise the receptionist will blame you on "being negative" and use quite hard language to be heard from someone who actually takes your money. I was called "ridiculous" and "silly" because I was disappointed with the internet connection, and there was no way even to agree to disagree. He said that he wants to keep up good spirit and a positive atmosphere in Gecko's, which is a really nice idea. I just think that the best way to do that isn't shouting to everyone who's not positive enough and threaten them with throwing them out if they don't start to be satisfied right away. Something that Gekko's is, it's cheap. I'd still choose another place to go.
Response from the accommodation:
THATS RIGHT I REMEMBER NOW NO MATTER HOW MUCH I TRIED TO HELP YOU YOU WERE NOT HAPPY. I EVEN LET YOU USE MY OFFICE COMPUTER AND OH MY GOD YOU WERE STILL NOT HAPPY. SO THERE IS ONLY ONE THING I CAN SAY MAY GOD HELP YOU AND GET WELL.
Travellers Paradise Reviews from the Web
Mutton dressed up as lamb!
Nice foyer.. totally inadequate kitchen and bathroom needs more attention to detail especially under toilet seats! Grubby and unhygienic. The door does not shut properly which is problematic for a womens bathroom as everyone can see in.
The room itself has a fridge and air conditioner.. shame about all the traffic noise.
The manager can be rude and obnoxious, sexist and ought to take an anger management course!
Very clean, nice pool area and friendly staff. Ticked all the boxes! I would defiantly stay here again.
Super clean, quiet and chilled guest house. Stayed here for 9 days and really enjoyed our time. Perfect base for exploring. Free Air con in room was a lovely added touch. Would definitely recommend.
A great hostel. The pool is a great place to relax, it's shaded and quite cool.
We stayed in the double rooms and they were comfortable. They even had a small fridge to keep our food in, plus the air con kept us nice and cool during the night.
The kitchen and bathrooms were really clean, and the kitchen has everything we needed to cook meals.
The best backpackers I have stayed in, and I have travelled far.
Everywhere and everything is clean and tidy.
The rooms are spacious as are the showers and the toilets are super clean.
The kitchen has all the equipment you need.
The place is quiet and the staff are happy to help.
I shall return there whenever I stay in Cairns.
Pleasant place to stay friendly Owner front rooms are quite noisy due to traffic
Cheap and easy. Good communication, helpful, decent rooms.
It was clean
Geckos is for those that would like a relaxed quite night after a long day out exploring, there is a NO drinking in the common areas, the place is super clean and John the owner is very helpful, he can help you find the best deals in your tours and he is very honest. Geckos, has a great clean swimming pool, no bank beds, beds are ok, and you can even get your own room for little money, it is central to every thing in Cairns.
Pleasant and green. Cool and restful even when very full.
Clean and cheap
Very friendly and helpful staff, big dorm rooms with only 4 beds (proper ones, not bunks), lots of fans and windows, all facilities, free wifi, pool
Nice clean and newly refubished room! Very good free wifi. Free simple breakfast, free dinner at Gillian's (don'T forget drivers licence or ID!!!). Good free parking.
Nice pool and would come back here again
Very friendly, free Wifi and AC, clean toilets and showers
Location
Staff is very friendly and helpful. You can ask them for anything. Also the free 24 hr wifi is amazing! It's also a very quiet place, perfect for resting travellers.
It is a really quiet place; has a good, clean and tidy kitchen; and a nice quiet relaxed atmosphere; provides a free dinner voucher at Gilligans.
nothing
looks nice from the outside
Description
Location and Contact
Location
187 Bunda Street,Parramatta Park, right opposite Cairns Central railway station, 1km from the city centre.Map
Address: 187 Bunda Street, Cairns Central, Parramatta Park, Cairns, Queensland, Australia
Travellers Paradise is listed on the following booking sites:
Hostelworld Booking.com HostelsClubWebsite
www.geckosbackpackers.com.au
Facilities and Amenities
+50 Traveller
Digital Nomads
Family-Friendly Hostel
Quiet Rest
Solo Traveller
Bedsheets
Dinner
Lockers in Lobby
Luggage Storage
Parking
Safe Deposit Box
Towels
Wi-Fi in Lobby/Commons
Wi-Fi in Rooms
Airport Pickup (5.00)
Air Conditioning
BBQ Grill
Book Collection/Exchange
Clothes Dryer
Concierge/Info Desk
Entirely Non-Smoking
Gameroom
Hair Dryers
Hot Showers
Kitchen
Laundry
Lounge Area
Movie Library/Rental
No Bunkbeds
Power Point/Sockets in Rooms
Swimming Pool
TV
Videogames
Wheelchair Accessible
Breakfast
Credit Card Payments
Lockers in Rooms
Pet-Friendly
Service Animals
Genders: Males & Females
Max. Age: All Ages
Min. Age with Parent (dorms): All Ages
Min. Age with Parent (private room): All Ages
Min. Age without Parent: 18
Checkout: 10:00 (10 AM)
Curfew: No Curfew
Lockout: No
Maximum Stay: Unlimited
Minimum Stay: as long as needed
Open Dates: All Year
Reception Hours: 7.30am to 12pm, 3.30pm to 7pm
Size: Medium (30-60 beds)
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