The hostel was advertising on-line that it had vacancies (colour green) for the next day. I was unable to book because of uncertainties about transport. When I arrived just before 5pm I found a notice on the door saying it was closed and here are the nearest hostels, but no information on how to get to them. This is unacceptable business practice. I am older and experienced and had money in my pocket and was able to get to another backpacker hostel (thoroughly enjoyable alternative), but what of the YHA's younger members???? I emailed YHA twice expressing my dissatisfaction but I have received no reply after 3 weeks. This is a major issue -- if it can happen at one YH hostel, it could happen elsewhere.
Whether you’re coming for myth and mystery or outlet shopping, Street YHA makes a great base for exploring this special part of Somerset. Overlooking Glastonbury Tor, this Swiss style chalet is close to the Mendip Hills, Somerset Levels and Polden Hills. Street is also home to Clarks shoes – great for bargains in the Clarks Village Retail Outlet. The site has many rooms ideal for families. It‘s self-catering only but there are places to eat in the village.