Chilli Blue Backpackers

Do not stay in this hostel
This hostel has the rudest staff I have ever known. Terrible customer service. I made a booking for New Year's Eve and paid a deposit then a couple of months later they e-mailed to say that they now required a bigger deposit. I called their reception and paid it (to someone who could barely speak English) then a week later they e-mailed to say they had canceled my booking. I'm now without anywhere to stay on one of the busiest nights of the year.

Rude and unfriendly staff
I was really disappointed about Chilli Blue, because I came there on advice from others. Maybe I was very unlucky, but some of the staff weren't friendly at all. When I asked where my room was located, I was told "up the stairs" in a rather rude tone. Ok. It turns out it was at the third floor, just like a loft. The room was horrible, had to have windows open plus a fan on, and it was still freaking hot. No curtains. So much noise from I don't know where that it was impossible to sleep. On top of that, one night, a member of the staff was having the biggest argument ever with her boyfriend in the hall, for a long time. Not cool at all! Like I said, maybe I was there in the wrong room at the wrong time, but I'd never go back or recommend it to anyone!

from when we arrived we were looked after by the staff, this is definatly one of the better places we stayed at in the cross.. we stayed here before but it was under a different name, now it is much better and we will definatly come back.. miss you blu crew