Delta Backpackers

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(Location is approximate. You may need to pan/move to find "Delta Backpackers" at 139 Queen Street.)

Location/Contact

Address
139 Queen Street, Ayr, Queensland, Australien
Coordinates
-19.575208, 147.405420 (accuracy not guaranteed)
Location
Website
www.deltabackpackers.com
Telephone
+61 (7) 4783-3991
Fax
+61 (7) 4783-3318
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Hostelz.com Guest Reviews

 
Don't go here.
If you're up for meeting an amazing group of individuals, getting drunk whenever you feel like it, and simply doing absolutely nothing for the best part of your experience in Australia, go to Delta. I wouldn't class the hostel itself as a working hostel. Because they find work just as much as Craig smiles (Never). I was at the hostel for 11-12 weeks and was promised work after 2 weeks. That obviously didn't happen. This place is run on lies and false hope. Many people at the hostel were working. But only because they looked for the work themselves. Management really didn't do anything! The pool however, is beautiful and clean! Because that is the only the the owner Craig does and knows what to do. If you do end up staying here, I will warn you now. Don't mess with Kiley! Kiley worked in the hostel last year, but went Home for a while. She has recently come back to the hostel and although she has found a little bit more work, she has got to be the most power hungry individual I have ever met. Whilst I was at delta, one of the guys there was kicked out due to not being able to pay the rent. He did go through a job or two, but surely being a working hostel, they should have been able to find work suitable for him? Honestly, this woman has a stick shoved so far up her a** it's hitting her tonsils. When she got back from her holidays she held a meeting at the hostel to tell us all what was going to change. It's was like being at school. "If you do this, you get kicked out." "If you do that I'm fuming you $20." It felt like you could do nothing at the hostel because she'll be watching you. I won't lie to you, I have had the most amazing time here and met some amazing people. But if you want work, go to another hostel in Ayr. You will not find it here.
Anonymous
Age 21, British
2016-07-07
 
You are basically being fined for being there
I was told it was going to be around 2 weeks of waiting time for work. Fair enough, I thought. 9 weeks later I ended up picking fruit 3-4 days a week. The worklist is an absolute joke, unless you have some friends that are already working on a farm you are basically without chance. Many people are coming back from previous year and take their old jobs back straight away and requests to work with their friends. You have the best chance to getting work if you´re female and are from the UK, tho many farmers prefer them. After being there for 2 months, they cleaned my room for the first time. (Which was mostly scrubbing the floor with a dirty mop). Regarding the kitchen, even tho it is big with many stoves, the poor amount of frying pans/pots makes it hard to cook anything. The dishwasher soap bottles are ALWAYS empty every evening, which made all the equipment dirty. Watch out for it, cause the receptionist will try to fine for not doing your dishes properly without the dish soap. I can go on all week with negatives about this place, but will end my review with these 'hilarious' things. In the beginning of may when the hostel bar opened for the season, they had a costume party and did write on the big black board that the best costume would win a trip to Magnetic Island. Did anyone win it? No, they never mentioned a word about later on. That tells a bit about their mentality i believe. The bar itself is by the way over priced compared to the local pubs, and you´re not allowed to bring your own alcohol inside. On the positive side I can mention that they have a good location on the main street in Ayr. Will leave it as soon as possible!
Anonymous
Age 24
2016-07-03
 
Worst hostel ever
I stayed there last week, it was awful! So dirty! A cat was in my bed, kitchen and bathrooms are so dilapidated and dirty as well. Some guys were waiting about 4 weeks for work. The "working list" makes no sense because your position changes everyday but not just in a better one. The kitchen equipment is so bad and less. I didn't feel well there. The rooms are so dark. I can't recommend it!
Fabi
Age 24, French
2016-06-29
 
Bad management really lets the place down
I actually loved my time at delta, but sadly it had absolutely nothing to do with how the place was run. I arrived early April after being told over the phone work was expected to start in a week or two. By the time I left I had been there for 7 weeks and hadn't got a single days work through the hostel. The hostel operates on a work list but there were so many exceptions to the rules listed it's purpose was nearly defunct. Besides the work list fiasco, the facilities were ok. I stayed in a 3 bed dorm which was pretty cosy for space but the aircon and fan worked fine so there's nothing really to complain about on that front. The hostel houses about 100 or so people, and to my knowledge there is only 3 showers upstairs and 3 downstairs (I assume the same for female) which is ok but they can get really busy during peak times. The kitchen is reasonably well fitted, lots of gas stoves so there's usually room to cook even in peak hours but there's not really enough saucepans/frying pans to go round. Each resident is given a pantry box upon check in containing a plate/bowl/cutlery but this ends up getting passed around so cutlery ends up being a bit of a free for all. My only real negatives come from the current manager. Multiple times we heard him badmouth backpackers and make snide comments about guests, which sort of begs the question; if you don't like backpackers, why on earth would you run a backpackers hostel? He was barely ever actually on premises and it appeared that he put a lot of stress on the receptionist to do practically everything. When I first arrived we had to wait for the receptionist to get back from her lunch break because he didn't even know how to check someone in. This hostel could be great and I'm sure it once was, because when I arrived the place had a really high rating and it's a shame to see bad management dragging the place down. I would say overall my stay wasn't worth the $155pw I was paying for my room. It may have been if they actually provided the service of helping their guests find work, but just for accommodation it's far too much money.
Anonymous
Age 24, England
2016-06-19
 
Craig is awful
Craig doesn't know how to speak to anyone, he swore at me a number of times, is super rude towards everyone! Awful manager that doesn't know how to run a hostel at all!
Anonymous
2016-05-16
 
Useless
Where do I start, the manager of the hostel is awful, he's makes you feel like he doesn't want you there, just wants your money! He's never around so any question I had to ask about work he wasn't there to answer them! The electric went off in my room for over 20 hours in the first week of staying there and he wasn't anywhere to be seen so I had to get ready in a dark room! I was told i'll have work in a week and after 4 weeks of waiting I gave up! The hostel has such a good vibe and everyone I've spoken to In there has been recommended it from past users, but this year I feel like it's getting run into the ground! If you want to make friends then here is the place to be (as everyone is sat around all day) but if you want work i'd definitely go elsewhere!
Anonymous
Age 24, English
2016-05-02
 
Useless manager!!! Don't come!
The new manager at this hostel is awful. He tells you you will get work within a few weeks & hardly anyone at the hostel is working. He doesn't ring the farms, he's no help at all. It's so poorly run. There is no one cleaning the rooms. The bins are constantly over flowing where there isn't enough. We were promised to have wifi in the hostel and we haven't. It's a shame because this hostel used to have a good reputation and this is why I came here but clearly the new manager is causing it to go downhill. I would advise anyone to not come to this hostel!!

Response from the accommodation: Thanks for your review. Yes you are right the ownership of Delta has now changed. However in your one night stay i'm not sure how you know how the hostel is being run and what the manager does all day long. The information passed on to everyone is what the farmers have told us. They were all hoping to get started early this year as we finally had a great wet season. However for reasons beyond our control this has not happened as expected. However to say there is hardly anyone working is unfair as we do have several farms going and around half the people staying are getting work, some is not full time right now but the season hasn't kicked off properly yet so this looks to be a great year. Yes there is a new cleaner and she is still learning the ropes. She cleans the rooms once a week but if things aren't picked up off the floor there is only so much she can do. We will endeavour to put more bins out. Our apologies that this has been overlooked. There is no WIFI at the moment so we will try and get this fixed asap, however it is not free and is not advertised as such. I hope you enjoy the rest of your travels and if you are looking for work later in the season i do hope you will give this hostel another go. As it is a great place to get your second year visa, make some money and most importantly make friends for life, and this will never change.
Anonymous
2016-04-25
 
Great place, very accommodating.
After a really bad experience at another Hostel in Ayr, i moved in to the delta, the staff were honest, straight forward about the rules and the work. I was told i had to wait for work 2-3 weeks because of the bad season they had. After a while I got a job picking melons and it was the best experience i ever had. The delta becomes your family and Kylie the Manager is like your Mom -- make sure to wash those dishes!! There is a big pool and a bar which helps to cool down after those stupid melons. I would more then recommend this hostel as long as you stick to the rules everyone is happy, not like "other" Hostel in town.
Jack
Age 22, English
2016-02-29

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