Arrive at the main train station of florence s.m.n. Get out of the station and you will be facing the church ot s.m.n .go across the street and you will arrive at the s.m.n.square,walk straight on ,and at the end of the square is( piazza ottaviani no 1). We are on the 2nd & 3rd floors. Use the lift to the 2nd floor to the reception.