Description
Casa Los Angelitos Details
Category: Guesthouse
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Hostelz.com Guest Reviews
Things about this place which are published on the Internet and are not true:
-Internet access is not for free!
-Only two rooms are climate-controlled; all the others have only a fan
-The rooms are not clean at all. I was able to fill one dustbin with the dirt on my room floor.
-The bathrooms are cleaned not more than once in five days. Because of drain problems, the bathtub's contents are always a disgusting mixture of hairs and grease.
-The courtyard is not clean; the dog pisses there everyday. Also, the dog pisses next to the dining table, because the owner goes out with him only once a day.
-The laundry service will stop in March without compensation and is not included anymore in the price.
-Not all rooms are equipped for one or two people; two of the rooms are much too small for two people.
For people who like to read stories about things that shouldn't happen in your life, here is my story of Casa los Angelitos:
First I arrived to a good atmosphere. Rudy, Betty and Sergio Schuler, the owners of the house, were polite and helpful. Then the problems began. Amy (a guest) had to go suddenly. Because of a lack of communication, they rented her room to someone else and she was forced to move. Andrea invited her friend Miri. Miri rented also a room, but finally she didn't get it, because the owners double-booked it, so she had to share her room with Andrea. Florian had to move out one day before he left by plane. His room was rented to someone else too early, so he had to stay up his last night, because there was no bed left for him.
Two Germans, Doris and Michi, were charged for seven nights, but they stayed only six nights and left the seventh day before 10 o'clock. So they had a loud and bad discussion with Rudolf (the owner), until he accepted his mistake.
I also had this discussion, because I was charged too much in all three of the bills I got in two months. Rudolf doesn't want to accept his mistakes (I hope these were mistakes, even if I don't believe it anymore). So he at first complains about the corrections in an incredibly impolite way, even if he at least accepted all the corrections!
Rudolf was finally angry with Andrea and me, because we left the house and moved to other flats. I told him this one week before I left, but the house rule (which nobody ever handed out to me) says that you have to notify the owner two weeks (!) before you want to leave. So I was forced by Rudolf to stay longer than I wanted, and I just stayed to prevent more discussions.
It all ended really badly: I forgot things of mine in my room. So I came back the next day and Rudolf told me that he had thrown away my things. He said: "The things left by the visitors are trash for me." Imagine this! I stood there, open-mouthed, and couldn't believe it. So my reaction was to insult an old man for the first time in my life and it felt bad, but I was totally out of control. Never has something comparable happened to me, and I hope it will never happen again. — Jonathan Baum (2005-02-12)