Hostel & Hotel Utopia - Amsterdam, Netherlands

Comment by Steve, UK

March 2009

Terrible -- one of the worst
Mice, rat, bedbugs at this hostel. Owner steals your deposit! The owner crams six people into a hostel room apparently to keep the mice, rat, and bedbugs company. The first night I didnt notice any major problems except for my sheets being torn up. Second night I heard the pitter patter of a rat and counted two mice scurrying on the floor in front of the door. The rat was going into someone's bag looking around. The mice were running around apparently helping the owner clean floors at night. I decided to check out early (was going to pay for a week before that happened) and had several bedbug bites as well. The shower looked ok but then it only put out boiling water, no cold water. I talked to a guy(wouldnt give his name) who said he was the owner and told him about the mice and rat and asked for my deposit back after giving him the key. He refused and stole my deposit. He barely spoke english, was very belligerent as I assume he's heard the rat/mice/bedbug complaint before. I advise do not stay at Hotel Utopia under any circumstances as the owner is a petty crook.