Sleep Well Youth Hotel

Decent place to stay
Sleep Well was my first hostel experience so I didn't have high expectations. I was pleasantly surprised with my accommodation. It was very clean and quiet. The staff was very nice and quite helpful. They even supply free maps. It's in a great location for the train station (Gare du Nord) and metro, as well as only a ten-minute walk to Grand Place. They have two computers/TV/lounge area, which was also pretty quiet. I didn't see many people around while I was there so if you expect a lot of socializing, this may not be the place for you. I'm twenty-eight, was traveling alone, and really just wanted a cheap alternative to a hotel so I opted for a single room. It was more spacious than I expected with a desk and shelving unit as well as a toilet and sink right in the room. That was a plus for me. On the down side, the water in the communal showers was burning hot. I could have sworn I had third degree burns on my head and down my back! I took a shower mid-day when I arrived so thankfully I was the only one in there. I switched to two other showers to see if it would help but it didn't so I went back to my room and finish washing my hair in the sink! I stayed in June -- there was no air conditioning and the windows barely cracked open. Thankfully it wasn't overly hot that day. The bed was a little hard and the pillow was quite lumpy so I had to use my little travel pillow. The lift up was quite slow and unfortunately the descending lift was broken. The locked luggage room was one flight below where the staff were and only had open cubicles. There was no way to secure or lock my belongings as to prevent someone from just walking off with them. That was probably the part I was the least pleased with. The free breakfast wasn't anything fancy (bread, butter, jam, nutella, cheese spread, and cereal) but it was definitely better than nothing. Overall, I'd have to say it wasn't a bad stay. I'd recommend Sleep Well to any single traveler not looking for a party hostel. Just beware of the burning showers!

Not great
All you need to know about a hostel is "they charge for Wi-Fi," always a major indicator of soullessness.

I stayed here last summer, the location was excellent. however the rest was not so good, the staff was extremely rude, when I found my bedsheets all messed up and dirty and requested them to change they almost yelled at me as if I stayed there without paying money. Also there seemed to be an orgy going on in the room I booked, so be careful to knock before entering.

Hostel was ok, but overpriced for what you got! Hallways make a lot of noise, making other people very loud. Showers were very bad. The one thing it had going for it was the location -- nice and close to the City centre.

Exceptionally clean and comfortable. Perfect location to see the sights and to the rail station to get out of Brussels. We found it, uh, less than exciting to stay more than one night but enjoyable to see the sights. Watch out for those restaurateurs on the Rue des Bouchers — they are all seeking hungry customers and can be quite persistent.

Excellent hostel! It looks pretty new. Very clean and safe. Rates were good and it's within walking distance to two train stations. I slept well both nights I was there.

The staff were cold and unfriendly...brrrrrr!!

I stayed there both in August 2002 and in 2004. The staff I met were kind and helpful. The building looks anonymous and cold. Breakfast was quite poor. The only really, really bad thing was that the water in the showers was definitely too, too hot and you cannot regulate it! I decided to leave one day early because of this.

This hostel is very nice. We had a wonderful time there; the staff are so friendly. The breakfast was EXCELLENT - a real English treat! I would recommend this place to anyone!

I had the best time ever here! THANKS to the Sleep Well staff. They have all the information you need.

We stayed at Sleep Well last week with a school group. Everything was perfect! They are very strict about check-in/check-out time though, and there is a lockout between 11 a.m. and 3 p.m. The girl with black hair was very nice to us. The rooms were clean and secure. The breakfast was poor, but that's ok. I will definitely go BACK!

This place has unfriendly staff, and I had to leave because they didn't have my booking for the second night!

Well, the room was clean and big. Other than that, it's a very cold and unfriendly place. The staff were actually rude (especially the lady who works in the mornings). It is a really unpleasant place; if you want to meet other backpackers find some other nice place.

The place to avoid! I only stayed one night 'cause it was unfriendly and smelly. It's also in an unsafe area.

The staff was rude, the vagrants from the red light district around the corner were our welcoming party, and our room smelled like ass! Don't stay here.