Westend City Hostel

Just needs a little more lovin'
our eight bed dorm had an en-suite, which was clean and spacious, but the rooms were a little cramped, like they didn't realize that eight people would have eight backpacks. there are free lockers (bring a lock) in the room the kitchen is tiny but has a microwave and a kettle, which is nice for snacks and tea. the common room is nothing special and breakfast could be better, like having free juice. the distance to the train station is a perk. staff were good looking but not friendly at all.

You can find better
The beds are ok, the breakfast also and the location is good. But no decoration at all in the room, staff not so friendly, shower not so nice. I saw other hostels around that looked better.

Good
I stayed for three nights in August. Location -- great. Staff -- helpful. Food -- plenty. Rooms -- clean, roomy. Overall it was a very good experience. It is worth the money. I will go back when in Vienna again.

Not very recommendable
Clean and very organised, but staff not very helpful most of the time. Ok breakfast, but no kitchen to cook in, just a microwave. More a youth hostel than backpackers style. Very expensive and slow internet. Good location, though.

Good for a night or two
If you're only planning on being in Vienna for a night or two, this is a good bet. It's very close to the Westbahnhoff, and the rooms are decently sized (we stayed in a six-bed dorm). However, there aren't kitchen facilities, which was kind of a pain because it meant we had to wait until the morning to buy breakfast foods at the train station since there was nowhere to store them. The lockers are free but kind of small, so you can only really fit a backpack in. They shut the elevator off at 10 p.m., so if you're arriving late, be prepared to walk up the stairs. The staff were pleasant but didn't know where my brother could go to buy towels (they don't provide towels and they failed to mention this on the confirmation email instructions). It was fine for the night we spent there, and I've stayed in worse but I've also stayed in better.

This hostel was a letdown -- my boyfriend and i got stuck in a very small room that was right next to the elevator shaft (very loud) and on top of it, the walls were so thin so every bump in the night sounded like thunder. Breakfast wasn't very good and then everyone got kicked out because the cleaning ladies wanted to clean. The staff weren't very helpful and rude!

Good hostel, quite close from one of the main train and underground stations and underground. Breakfast were good and the staff were ok. The room was clean and had lockers. There's one bathroom with shower per dormitory room and also a shower in the corridor outside the room.

There is nothing wrong with this hostel! You get exactly what you pay for, clean sheets (no bedbugs in our experience), fairly modern and clean bathroom, an area to watch TV and use the Internet with a bar and a good breakfast. (Although breakfast is slightly limited to cereal and bread, the bread is really yummy and there is free tea/hot chocolate/coffee.) The staff were not overly friendly but were never rude and generally helpful. A really good chance to meet new people from other cultures and such a convenient location- right by Vienna's longest shopping street! The underground station is a 5-minute walk down the road, allowing you easy access to anywhere in Vienna. We do suggest you bring a map though as it took us at least an hour trying to find the hostel because it's quite hidden. Most importantly, it's cheap!

I was sent here due to a booking problem at Ruthensteiner and I DO NOT AGREE with the bad reviews on this site. Staff: the old guy was unfriendly (owner?), but the younger male staff were fine. They'll even let you put some food in their fridge if you're eating your own food. Rooms: My bathroom door wasn't see-through. The bathroom and room were clean, but cramped. There were lockers for your bags, clean sheets (I didn't have any bedbugs nor hear any complaints). No air conditioning and only a small window at the end of a long, narrow room makes for a warm night. Lounge: the lounge was a nice place to hang out with other guests, as well as the outdoor patio (which unfortunately closes early at night). Location: great, about a two-minute walk from the Metro station, right on the shopping strip, and a corner around the cheap grocery store, (the Spar).

The Westend City Hostel was the worst hostel I have ever stayed in. The staff were really rude. The beds had bloodstains on them, and they also had bedbugs in them. The only thing I liked about the place was that the people staying there were really nice. Other than that, I recommend you stay somewhere else.

This was a clean hostel, with a decent location near the station. The breakfast was okay. The staff were okay but not as helpful as they might have been.

This is a really clean hostel, with good service. There is a common room with a TV, so it's quite sociable. Security is good with large lockers for each person. It's in a good location for the Metro, and just by the major shopping street. The main problem with this hostel was that two of the bunk beds were pushed together, so that you were effectively sharing a double bed with a stranger.

This hostel was a bit of a letdown. The main factor seems to be an attitude problem – the reception staff are fairly unwelcoming and the moody women who serve up the incredibly stingy breakfast find some sort of twisted pleasure in banging knives, forks and plates as loudly as possible. In short, the staff are clearly unhappy and just plain rude. In addition, you have to entertain your roommates with a strip-show whenever you want a shower, due to the glass door. The shower, incidentally, is tiny. To make things worse, my friend received literally hundreds of bedbug bites on the first night — no apology was offered. Disappointing.

This was my first time staying at a hostel and I'm really glad that I stayed here. It was really safe and clean - I loved the fact that it had a giant, locked case for each bed for me to put my stuff in. There was only one bathroom for an eight-bed room, but there were only six people there at the time, and I had no problems using the bathroom or having to wait for it. Finally, it's REALLY close to the Westbahnhof, which was really nice. All in all, I really liked it for the price.

Ewww. This hostel was not so nice. The room I stayed in had a bathroom, but guess what? The bathroom door was completely see-through. We had to tape up brown paper on the door. We were sharing the room with guys. It was weird. The free breakfast sucks. Try to find somewhere else.