We chose Grand Backpackers upon arriving in Bundaberg because it had the highest rating among reviews online.
The hostel is little bit -- just over a kilometer -- out of the city center, so it takes twenty minutes to walk into the city. There is a shopping center nearby with an IGA supermarket, bottle shop, and pharmacy. If you arrive by bus or train and have a lot of luggage, you need the hostel crew to come to pick you up or take a taxi. There are always parking places near the hostel.
Rooms and Bathrooms
The hostel was a motel before being converted, so rooms are pretty clean and nice -- most have six bunk beds with a toilet and kitchen. The air conditioning works perfectly. You get a normal key and if you lose it, you lose your deposit. There are no lockers, so you have to trust your roommates. The shower and toilet are in good condition. There are shelves for storing things in every room.
There is a ok swimming pool with a few sunbeds (they are all more or less broken). The computer room has expensive and slow internet; the wireless network does not work. There is a big, nice TV room (but there's no no cable or satellite) with a DVD player. There's also a ping pong table and a vending machine with soda.
The hostel has good facilities, an ok location, poor management, and a fair-to-poor work situation. We never had any problem with the management, but have friends here that did. Our roommate had to wait about four hours on the bus and was a bit irritated; he and his friends were going to the reception to make a complaint. The receptionist refused to say that they were sorry and tried to kick them out of the hostel. My friend had to go to the owner of the hostel to be able to stay. If you complain too much, they try to kick you out or don't give you any jobs. The work situation is not that good in this hostel.
Hostelz.com Staff Reviewer
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