The Hostelz.com Review
Civic Guest House Backpackers Hostel is located in the centre of Townsville, North Queensland. Although this is a less traveler-oriented place than others on the East Coast, we found there to be plenty to see and do whilst spending three days in the city. The hostel itself is a hotel disguised as a hostel, with very high standards of upkeep in dorms and common areas and very friendly and helpful staff.
The Location
Civic Guest House is located in the middle of Townsville's busiest area, making it very well-situated in relation to the nearest shops, bars, and restaurants, which are largely a walkable ten-minutes away. The hostel is also situated just twenty-five minutes' walk from the ferry port (regular service to Magnetic Island) -- which doubles up as the bus station for those traveling by Greyhound -- and regular free shuttle services are available for those arriving here. This service does, however, seem to be limited to guests checking in to the hostel, with those leaving having to use Townsville's bus service to get back to the ferry/bus. Townsville's major tourist attraction -- Reef HQ, the worlds largest coral reef aquarium -- is located just fifteen minutes' walk from the hostel and is a must-see for those wanting to identify fish seen on trips to the Great Barrier Reef.
Rooms and Bathrooms
The bedrooms in the Civic Guest House are very well looked after -- very clean and bug-free (not always the case in North Queensland!) with clean bedsheets provided and air conditioning in each room. The dorm rooms are also very spacious, with plenty of space for guests to keep all of their belongings together without using up the floor space as is required in some dorms. The hostel also provides relatively cheap private rooms for those wanting to take advantage of the hotel-like atmosphere of the hostel; and for this clean towels and a private fridge is also provided.
The bathrooms are similarly well kept; they are cleaned every morning. Showers are powerful and hot water is readily available. Although the number of showers and toilets (two for each gender) seems to be small, we never had to wait around for showers.
Common Spaces
The only area that lets this hostel down is the common spaces available to guests. The hostel does not have any PCs of its own, but does offer free Wi-Fi for guests traveling with their own devices. This is limited to a sofa area located directly outside guest bedrooms.
The kitchen at Civic Guest House one of the best we have seen while traveling -- even providing guests with an oven as well as stove tops, allowing a move away from pasta/rice dishes that are the mainstay of hostel cooking! The kitchen is very small, though, so there is limited space and availability of cooking areas during busy times.
Connected to the kitchen is a television and games room -- however, this is once again very small and so only really accommodates guests on a first come, first served basis.
Summary
Overall, Civic Guest House is a very clean and friendly hostel and is highly recommended to anyone visiting the area of Townsville. It is like a hotel with dorms and is very useful for those wanting to stay the night before or after a trip to Magnetic Island.
The Location
Civic Guest House is located in the middle of Townsville's busiest area, making it very well-situated in relation to the nearest shops, bars, and restaurants, which are largely a walkable ten-minutes away. The hostel is also situated just twenty-five minutes' walk from the ferry port (regular service to Magnetic Island) -- which doubles up as the bus station for those traveling by Greyhound -- and regular free shuttle services are available for those arriving here. This service does, however, seem to be limited to guests checking in to the hostel, with those leaving having to use Townsville's bus service to get back to the ferry/bus. Townsville's major tourist attraction -- Reef HQ, the worlds largest coral reef aquarium -- is located just fifteen minutes' walk from the hostel and is a must-see for those wanting to identify fish seen on trips to the Great Barrier Reef.
Rooms and Bathrooms
The bedrooms in the Civic Guest House are very well looked after -- very clean and bug-free (not always the case in North Queensland!) with clean bedsheets provided and air conditioning in each room. The dorm rooms are also very spacious, with plenty of space for guests to keep all of their belongings together without using up the floor space as is required in some dorms. The hostel also provides relatively cheap private rooms for those wanting to take advantage of the hotel-like atmosphere of the hostel; and for this clean towels and a private fridge is also provided.
The bathrooms are similarly well kept; they are cleaned every morning. Showers are powerful and hot water is readily available. Although the number of showers and toilets (two for each gender) seems to be small, we never had to wait around for showers.
Common Spaces
The only area that lets this hostel down is the common spaces available to guests. The hostel does not have any PCs of its own, but does offer free Wi-Fi for guests traveling with their own devices. This is limited to a sofa area located directly outside guest bedrooms.
The kitchen at Civic Guest House one of the best we have seen while traveling -- even providing guests with an oven as well as stove tops, allowing a move away from pasta/rice dishes that are the mainstay of hostel cooking! The kitchen is very small, though, so there is limited space and availability of cooking areas during busy times.
Connected to the kitchen is a television and games room -- however, this is once again very small and so only really accommodates guests on a first come, first served basis.
Summary
Overall, Civic Guest House is a very clean and friendly hostel and is highly recommended to anyone visiting the area of Townsville. It is like a hotel with dorms and is very useful for those wanting to stay the night before or after a trip to Magnetic Island.
— Exclusive Hostelz.com Review
October 2011
Their Description
Civic Guest House Backpackers Hostel Details
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Hostelz.com Guest Reviews


We had some problems in this hostel and the women said "you paid less that another hostel in Townsville ($1 less) because there is no camera in the hostel and I can't do anything for you." But the hostel is not too bad but the rooms are small, sometimes they have no clim. Bathroom and toilet aren't clean. Kitchen stifling. The pool is empty when we are there. The hostel are in the centre of the town, near supermarket. — Nol and JC , France (2010-04-09)

Clean and nice atmosphere I stayed for four nights and enjoyed my stay at the hostel, which was clean and tidy. It was easy to meet people and those I did meet were great. The ladies in reception were very helpful and friendly. Overall my stay was pretty good. — Valerie , Ireland (2008-06-16)
Worst hostel I stayed in. Bathrooms and kitchen were old and dirty, the staff weren't at all friendly, and they have bedbugs. Don't stay there! — anonymous , France (2007-05-13)
I'm glad i have only had to stay one night here. it's so true about the signs are telling you what you can't do -- surprised that they let you breathe! The kitchen is grotty and also dangerous with faulty equipment. The owner is rude and more interested in his vending machine. the walls in the room are very thin, and the rooms are like cattle sheds! Do not go there. you will regret it! — Amy , UK (2007-04-16)
I was never given a prison sentence, but somehow i have ended up in jail. I'm glad i have only had to stay one night here, as everywhere you turn signs are telling you what you can't do, which is basically everything! The kitchen, although big, is dangerous with faulty equipment. The man who greeted me at the desk was more interested in my money than anything else. Worst hostel ive been to! Go anywhere but here! — Paul , UK (2007-04-06)


We only had one night at this hostel before we went to Magnetic Island, but it was fine -- we had a double room with a fan, although for $5 more we could've had air-con, which would've been a godsend! But it was all clean. The spa is nice but it's not very hot and for some reason it's saltwater. All in all a bit of a bargain. Transfers to and from the ferry/Greyhound terminal are good too, even if you have to go at 10 a.m. -- you may as well go then, you've got to check out anyway. — Hazel and Nick (2006-11-10)



I have been to this guest house on a few occasions and have found John to be very pleasant. the cleanliness is five-star. the rooms are very comfortable and value for money. I would recommend it to anyone visiting Townsville. — Fiona ( Ayr ) (2006-09-16)
the staff are so poor -- they want every last penny from you. and you have to be tucked up in bed by 10 p.m. we wanted to hang around the hostel for the day as our bus was at 5 and they made us pay $8 each for bag storage and use of the facilities. do these people not understand that backpackers are on a budget? — This hotel is ok - butts (2006-09-15)


Stayed here in May 2006. Decided to go to the reef from here instead of cairns as it would be less busy. The owners were really helpful booking all our trips and helping us decide which were the best. Room was abit small but the bed was comfy and the kitchen was big. The whole place has an air of unfinishedness (if that's a real word) but was still a friendly quiet place to stay. Centrally located, we walked everywhere. Went to Magnetic Island from here which was lovely. Also went to the reef which was less crowded than cairns. Also went scuba diving which was fantastic. — Mark and Debs (2006-07-18)


A very nice hostel, clean, good sitting areas but the spa is cold. The rooms are nice and a good size. The kitchen is very well equipped. The only disadvantage is, they don't take you to every ferry that leaves for magnetic island, only the 10am one. So in all other cases you have to take a local bus. Can be a bit of a hassle with all the luggage. The owner is a bit bossy but the woman is very nice. — Mirjam (2006-06-27)


A really good all round hostel this one. The lady owner was very friendly and informative who picked me up and dropped me off again! There was free internet, good backyard, a spa and it was quite friendly. the room i was in was pretty good too. many people miss out places like Townsville but it's at these places that you tend to get the better hostels so check them out! — CARL (England) (2006-02-13)


This a really nice hostel! And the owner knows so much, if you get the chance, just talk a bit to him, really informative. And that's a really good place for trips to Magnetic Island, a MUST DO! The Civic Guest House had one of the best equipped kitchens, really good! — Anke (2005-12-27)


I liked this place. It has really friendly owners with lots of information and it's very clean, as in cleaned daily. There are good selections of videos to watch and I enjoyed the free barbecue on Friday. Good laundry and kitchen facilities. It's not so good if you want to stay up late and chat, as most of the stuff is closed after 10 p.m. but the owners are willing to point out clubs and bars to go to alternatively. I would recommend it. — Anonymous (2005-07-09)


We stayed here for three nights and had a great stay. Everything went smoothly and the owners were really friendly, chatty and helpful. They have only had the place a short time and we didn't encounter any of the problems other people mentioned. A great place to stay!! — Jennifer (2005-04-25)



I have stayed at this hostel previously and thought it was okay, but the new owners are great! They are so friendly and nothing is too much trouble. You can see Jon and Sally take great pride in the service they provide. The place was so clean!! I can't wait to come back and see what more improvements they have made. Who needs a motel when you can stay here at half the price! — Charlie (2005-03-28)































