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Cloud 9 Backpackers Resort

Brisbane

16 of 40
Address
350 Upper Roma Street, Brisbane Queensland, Australia   Map
Price
Location/Contact
Details
Cloud 9 Backpackers Resort Online Booking
Arrival Date:   Nights:  People: 
Description

Features

  • 24 Hour Free Hot Showers
  • Pool Table
  • Washing Machine (laundry)
  • Lounge / Common space
  • Travel information provided
  • Kitchen
  • Bar
  • Clothes Dryer
  • Phones (public or in room)
  • Air Conditioning
  • BBQ
  • Lockers
  • Nightclub


Ratings & Comments

2.9 Average from 14 Ratings

This is an open forum, and unlike other hostel guide websites we don't censor out the negative comments.
We can't validate the legitimacy of comments posted on this site—so take what you read here with a grain of salt.
Comment by Gaz, Irish
March 2009
1 Bad staff, poor location
I stayed here for around a month in the summer of '07. Of all the hostels I have been in this was the worst. Facilities poor, and the layout of the place pretty cramped. The staff were extremely difficult. Not easy to get along with. Also, they seemed to have an anti-irish attitude.
Comment by Tanille, Australia
February 2009
1 Gross!
Don't stay at Cloud 9! A friend and me stayed here as a quick stopover. on the way there we were told that they have been known to have bedbugs, the lady the booked us in was rude and we couldnt really understand what she was saying to us. We got put in to a dorm with ten beds, there wasnt much room for anything else. My friend and i thought this place was so bad, we went out all night came back in the morning, got our stuff, and checked out! If you are going to Brisbane Don't stay there, theres a good chance it will ruin your time in this city.
Comment by Mike, rubbish
January 2007
1 some of the staff members are more than rude, they're scum. especially one ginger lanky skinhead boy with thick glasses. the eating area is freezing and drafty and can hold not much more than ten people. when i stayed there, there was bedbugs. its situated in upper roma street, which is like a dual carriageway, this place almost ruined my time in brisbane. cloud 9 should be nuked.
Comment by Kris
January 2007
3 I stayed here for the price and the distance from the bus station. First of all, reception staff are rude and are more interested eating or spending time in the internet. The rooms are ok, I paid for a six-bed dorm but they put me into a four-bed and it was nice enough, even though the air con is poor. Brisbane is a great city.
Comment by Rike and Lena
January 2007
4 Cloud 9 is great place to stay, especially with the privileges of a staff member, we got to enjoy in the two months we stayed there. The people were great and friendly and the bar next door the best place to meet people and have fun with the ones you know already. The only negative thing we can name about Cloud 9 is the small and unequipped kitchen. So yes! stay here!
Comment by D
October 2006
3 Tiny dirty kitchen. You have to buy plates and cutlery! Only one bathroom (one for male and one for female) so when they clean it, which they do in the morning there aint nowhere you can go! Doesn't have a decent common area. overall a bit dodgy. But for $17 in the city. Five star, yeah right!
Comment by lee and awhi
May 2006
4 i arrived 30 july 05 as this was the first hostel i was dropped off at after hoping off the plane. not a bad place. sure things could be better but they could be a lot worse. friendly atmosphere all round, could be a bit stricter with the rules but then again the'd be no fun then. pretty cool view up top on the roof and always plenty of laughs happenin'. met plenty of cool people. a few tips -- maybe a bigger kitchen, separate lounge with couches and you'll be sweet!
Comment by jennie canavan
April 2006
5 After spending seven months travelling here in Australia, Cloud 9 has been home for the last two months. We planned on staying a few days in Brisbane but weve felt so at home here in this lovely Hostel that we have ended up staying much longer. The staff here are so helpful. They really go out of their way to help and they found me a great job within two days of our arrival. They clean twice a day, and the rooms are quiet and comfortable. We got to know heaps of great people because Cloud 9 is a small up-market Hostel and very social. The staff know most of us by name which is so rare. We loved the roof deck -- the views of the City and water just have to be seen to be believed. In our first week here, they opened their new Backpacker Bar -- this place is honestly the best and funkiest Backpacker Bar I've ever seen. They do the usual stuff -- Karaoke, Pool competitions etc but they also have totally cool bands playing a few times a week and really cheap and interesting drink specials every night. It's no wonder this Hostel is so popular -- the owners Kev and Phil have got it all right and I wish them the best success...we will definitely be back here towards the end of our trip.
Comment by Anon
October 2005
5 I have been staying at Cloud 9 for over 2 months already and I am going to be staying until December 2005! I think it is one of the friendliest hostels I have ever stayed at. The staff are great and very welcoming, they will go out of their way to do anything for you. The roof deck is amazing with a beautiful view over the whole of Brisbane, and nightly drinking sessions!!! This is the only hostel to stay in when in BRISBANE.
Comment by Wendy
October 2005
1 We were expecting a twin en suite, but the shower and toilet were shared with the room next door. The room was not cleaned and was dirty and smelly, and a dead bug was found in the "en suite." We asked the staff to clean the room but they didn't. The staff were very unfriendly; we didn't see any of them smile at all in our dreadful two-day stay. It was also very noisy; we could hear our neighbors. I would not recommend this backpackers to anyone. The description on their Web site is completely misleading. It is not like a 5-star hotel!
Comment by Leigh Currie
August 2005
5 I stayed here for a week and enjoyed it a lot! The staff were great, especially "The Champ" and Mary Beth! They were the very helpful and friendly, and Kevin and "Rocket" were extremely helpful and a pleasure to be around. The owner looked like Dave Navarro and was a little crazy, but nice. The roof deck was great; it gave us all a place to hang out in the sun. The hostel is very clean! Definitely stay here if you get the chance!
Comment by Kate
July 2005
1 The location is fantastic but that's where it stops. I stayed with two friends for three nights. We were promised a room with a private bathroom and when we arrived we had to share with another room. They wouldn't transfer us to a room like the one we'd been promised, either. When we got to the room, we looked at the bathroom: very smelly and filthy, dirty wet smelly towels on the floor, a faulty shower door. We notified management who cleaned the towels up and removed parts of the shower door. This meant that the bathroom floor flooded every time we had our stone cold showers. Room doors slammed constantly, all through the night. We paid $90 per night for the three of us to stay in the room and we received a $5 discount each on the entire stay. Very disappointing. I'd steer clear of it.
Comment by Anonymous
March 2005
1 Cheap, but the service reflects this!!! Don't stay here.
Comment by Fiona Holt
February 2005
5 Very nice hostel. It has really nice staff, who are very helpful. All in all, my stay there was excellent.
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