HI - Mendoza - Campo Base Hostel

The atmosphere was very good, but the administration of the hostel was a disaster. When we first arrived they gave us a warm welcome, but as soon as we went to the room (which I had paid for, a four-person room with a private bathroom) the problems appeared. First there was a guy who didn't want to change his room, so we had to wait until they could find a solution. Finally we had to move to another room! Then we asked for blankets (I had called from to make sure they'd give us towels and blankets). They only had two, but we were four, so they said "the laundry hadn't come today." How can this happen??? Another day they took our towels without putting in new ones, so we came back from an excursion to have a shower and we found at 10 p.m. that we didn't have towels. We asked the guy in charge and he said "I have just arrived, I don't know what you are talking about." I can't believe how bad this place is being administered.

Brilliant hostel, with an amazing staff and really friendly atmosphere. I can't wait to go again!!