The Hostelz.com Review
The Coolangatta Backpackers Youth Hostel is located right next to the Coolangatta airport and near the region's main highway. This makes it pretty accessible whether you're flying or catching a bus there from another airport. It can get a bit noisy at night, but nothing intolerable.
The hostel offers free shuttle buses into town and to the surf -- they go in about four times per day. There is also a complimentary breakfast and they can pick you up from the airport if you call them when you arrive. There is a lot of information on public transport in the common room which makes it very easy to get around the Gold Coast.
There's a great variety in the ages of the people who stay at the hostel. It's one of the few hostels with no age limit and has a very friendly and down-to-earth atmosphere. People tend to stay within their own groups of friends and family but many will greet everyone they pass.
The pool is open until 9:30 p.m. every night and there is a TV, billiard table, ping pong table and piano for everyone's use at any time. There is internet access on a computer in the common room.
It gets quite warm at night, and there is no air conditioning in the rooms, just a fan. This is more than enough most of the time. The whole place is kept very clean and tidy. They ask that if you use the kitchen, you clean up after yourself. The bathrooms are also very clean.
The hostel offers free shuttle buses into town and to the surf -- they go in about four times per day. There is also a complimentary breakfast and they can pick you up from the airport if you call them when you arrive. There is a lot of information on public transport in the common room which makes it very easy to get around the Gold Coast.
There's a great variety in the ages of the people who stay at the hostel. It's one of the few hostels with no age limit and has a very friendly and down-to-earth atmosphere. People tend to stay within their own groups of friends and family but many will greet everyone they pass.
The pool is open until 9:30 p.m. every night and there is a TV, billiard table, ping pong table and piano for everyone's use at any time. There is internet access on a computer in the common room.
It gets quite warm at night, and there is no air conditioning in the rooms, just a fan. This is more than enough most of the time. The whole place is kept very clean and tidy. They ask that if you use the kitchen, you clean up after yourself. The bathrooms are also very clean.
— Exclusive Hostelz.com Review
March 2006
Their Description
HI - Gold Coast - Coolangatta YHA Hostel Details
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HI - Gold Coast - Coolangatta YHA Hostel Reviews on Other WebsitesHostelz.com Guest Reviews
VERY POOR, will never return My friend and i went there in september 2009 and stayed for 5 nights in a 2 bed room paying $60.50 per night. This room was extremely dirty and bedding was unclean. The room was infested with ants, the pool was extremely unclean as was the hostel in general and never have i been somewhere where the staff are SO rude. One good thing that i can say about this place is the complementary bus and breakfast. I would NOT recommend this place to anyone. This was the worst accommodation that I have ever stayed in. — Amanda , Australia (2010-01-14) I was injured here, they have ignored me. The words I type here are the truth. About twenty-four days ago, a wall fan in my dorm room came crashing down on my head. My neck, back, and forearm were injured. It fell about seven or eight feet onto me when I plugged it in. I was refunded my one night fee, but I had to ask for it, plus they gave me an ice-pack. I tried to get them to compensate me, but Coolangatta YHA have utterly ignored all my emails, YHA head office for Queensland are also ignoring me. I am still in pain. I have had to pay for a doctor/Chiropractor to treat me. I have a stiff neck, and numbness in my arm. YHA Australia and this hostel do not care about me. — MATTHEW SIMPSON , SCOTLAND (2009-09-02) I have been coming to this hostel now for over 5 years. It is the perfect place to stay if you want to surf. The free breakfast is awesome!! Every time I come back the hostel has been improved. The new owner rocks! Thoroughly recommended. — Wayne from Melbourne (2005-09-01) I stayed in the hostel in September of this year. It was the best experience that I have ever had. I loved it!! My mate Rawson and I went surfing everyday for the two weeks that we were here. We also loved the fact that we could go out and get hammered and come back at whatever time we wanted. The free breakfast was also one of the highlights of my trip because we were on a very tight budget. A++++ — I loved it!! — Anonymous (2004-10-03) My rate would have been 3 stars because the hostel is not too bad for its low price. However, I was totally pissed off by the staff there.
This's my experience: I stayed in this YHA for 3 nights in late August. On my last day of my travel, I missed the plane to leave the Gold Coast. After paying to buy another flight to leave the next day, I only had A$5 with me (no credit card or ATM card). The price of an 8-share in this YHA is A$20 and I really couldn't afford it. I approached this YHA and offered to pay A$5 for just staying in the lounge. My purpose was simply to ensure that I would be safe for the whole night. I didn't need a bed or anything. The staff there rejected me. They were quite mean and said that they were not charity. I understand that they were all correct. But I was rather pissed off by these heartless people. Eventually, I went to the nearest police station and spent my night there. One point to add: the policemen in Gold Coast were super kind. They tried to seek emergency accommodations for me. Although they failed to get one, they let me stay in an empty room in the police station. They also offered to drive me to the airport the next day morning. After knowing the fact that I only had A$5, one policeman offered to give me A$20 for breakfast (of course I didn't take that).
All people I met in Gold Coast are nice and helpful, except the two staff in this YHA. What's the cost of allowing me to stay in the lounge? I didn't get it. — Anonymous (2004-08-28)