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Coffee Palace Backpackers Details
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Coffee Palace Backpackers Reviews on Other WebsitesHostelz.com Guest Reviews
Never again Never check in that house calling itself a hostel. The staff is completely incompetent and unfriendly. The atmosphere just sucks. Everybody is staring at you when you enter the common room or completely ignores you. The kitchen is just a huge mess, much too small, smelly, dirty and equipment is missing. The rooms, well, I even spend better nights in some european jails. Except for, that you couldn't close the door in the rooming I was forced to sleep in. There is only one(!) sink and two toilets for in the entire ground floor. I really like drinking, don't get me wrong, but in this place everybody is shitfaced the whole day, the lights in the rooms are switched on by evening and turned out at late morning. Sleeping sober isn't possible at all. Rather sleep at the beach or on the street, but don't check in here. Save your money. — Anonymous , Yaya (2011-03-13) Awful As we arrived their was a really friendly young man at the reception. That was it. For breakfast in the morning we didn't even find a cup. I asked the staff at the reception (he and his girl friend were just drinking coffee) for a cup and he told me that everyone has taken his cup on his room. Later some people tried to open the door he didn't even care. We stayed in different hostels in australie, but this one was the dirtiest and most expensive! The note on the wall to tell the staff if its to dirty seems to be sarcastic. Its really a petty because the house is great and has a lot of possibility, but not with this staff we saw the 1and 2.1.2011. — Carmen , germany (2011-01-16) Horrible place to stay! I was suppose to stay here for 8 nights, but after one night I had to leave. When I got there to check in I heard the lady at the counter saying to someone else who works there that they had rats in one room so they moved the people from that rat room to another room and move new people into the rat room. Second thing was you have to pay $6 a day to use the lockers, they do have a safe in the back. The third thing was I went to use the washroom and every washroom on my floor had something wrong. One when you flushed water poured out the back, another the shower would not turn off and the last one had no lights and no toilet seat. Now I know theft can happen at any hostel, but the people who worked their tried to tell me it would be ok and nothing would get stolen in my room because my roomates are all longtermers. Well that didn't stop someone from ripping off my camera for the 2 hours I left one of my bags unattended. This place is just a dump. The only good thing about this place was the manager/owner Mick I believe his name is, he gave me my money back and did not charge for the night I stayed there he was a really nice guy and actually apologized for everything and his staff. — Jason T , Canadian (2010-07-25) How dare they make use of the word palace! Ironically named Coffee Palace, a squalid sh*thole on Grey St in St Kilda, does not supply free tea or coffee. I must stress that the staff are absolutely incompetent. My first night I checked-in in the arvo, made my bed, and went out again as it was a very hot day and there is no air conditioning. On coming back to a humid cesspit of a room, which had a smell like doritos and gas (I don't know of any animal, mineral, or vegetable that could be capable of producing that smell) I found somone's belongings all over my bed, argued with a guy who it belonged to, he had also checked in, ripped off all my freshly made bed sheets and put his own there because that seemed the only empty bed. Turns out the d*ckhead receptionist (you'll know which one I'm talking about within ten seconds of meeting him) had given this guy the wrong key. Later that night I went to the toilet to find an overflowing sanitary bin, you know tampons and all that. Breakfast is two pancakes every day except Sunday. One night I locked myself out of my room, went to the receptionist and was given the wrong key. Went back, was given the wrong key again. The key numbers are written on the back of the keys. The showers are not big communal ones, each is like a little bathroom, one of the showers on my floor didnt have a light in it. The showers go from scalding hot to freezing cold. The toilets constantly smell like urine because everyones always drunk and miss and hit the floor. The kitchen is tiny, there is a lack of utensils etc knives. Anyone can walk in off the street and roam about the hostel. Got stuck on the roof talking to some weirdo who was not even staying there, he lived next door, and kept trying to get me to meet up with him. Found out later that he's always lurking around the place. There is very little room to store food, the fridges are a disgrace with ice cream and cornflakes spilt all through one shelf on everyone's food. Got locked out of the actual hostel arriving late one night. Reception had to let me in and said why didn't you use the code, there is a code for the security door at night on the back of the key, but no one had told me. The showers and toilets were actually being cleaned one day as the piss smell had become unbearable, I asked where I could go shower, was told up the stairs. Up the stairs where? Left? Right? The staff are incompetent. The bar is a fridge behind reception stocking about three different beers. There is a policy of no alcohol to be brought onto premises. The bar cannot sell after 11 p.m. anyway. Everyone brings goon in. The atmosphere is not friendly. When entering a room you pretty much get stared at by everyone. No one really goes out to drink. They all sit in the common areas drinking goon til 4 a.m., 6 on weekends. As my room was right outside the common areas there was always drama when people couldn't handle the piss, and you could hear every word of it -- every night. I think the only reason I didn't get bitten by bedbugs is that my mattress was springs encased in the outer material. There are lockers available, about ten big ones and six small ones. The large ones cost $10 for three days. There is no room in the bedrooms for luggage. There is sh*t on the floor everywhere, no shelves, just beds, a pedestal fan and a god-awful stench. And there was also a dead fly in the liquid soap dispenser. Most of the showers didn't have hooks to hang your towels up. The rooms are filthy. One of the people who work for free accommodation came in to mop once while I was there, did one stroke in front of them about a meter long, then walked out. The room was about three meters by five. The bit mopped was the only free space on the floor. There is a lot of exploitation of foreign travelers there. One poster in prominent view in the common area was a bush safari between Alice Springs and Brisbane. It's highlights were bushwalking, stargazing, Aboriginal artwork, and vegemite. It was $850 AUS. Any Aussie in their right mind would know that was a scam. Also agents for acquiring tax file numbers, tax returns, free services that Aussies would know are free. Apparently there is a policy that Aussies aren't allowed to stay there. All in all, this place ruined my holiday. I didn't meet any nice people there at all, just lots of drunk, fat skanks. And the staff trying to get in on it. Regret ever staying here. Don't do what I did and go yeah this looks fun, looks like a proper backpackers. There are much nicer, cleaner and better run hostels for less all over Melbourne. — aussianon123 , Australia (2009-01-28) Awful Simple as really, just don't stay here. The rooms on the ground floor suffer from the screaming and shouting of the common room and people running up down and round the entire building until about 5am every night (if it stops that is) and then the morning crew turn up about 7am and switch on the music. Basically it's noise 24/7, i didn't get a decent night's sleep in 6 nights (was meant to be there 7 but left when a guy in my room threatened to stab me), not clean (but that's more to do with other people staying there), uncomfortable beds, no breakfast as it advertises on the website. Pay for the liberty of security, even though others have talked of thefts. But hey backpackers are into that kinda thing, right — Bennetton , England (2008-11-23) Where do we start, we absolutely hated this Hostel. it was dirty, the rooms are filthy -- even the double room's pillows all were burnt -- had holes in them. bathrooms were horrible, loud music all night, not a friendly atmosphere at all. this hostel is a real. dump we stayed one night and that was more than enough. the staff were not helpful at all. do not stay here. the only good thing was the location but seriously i would rather stay an extra mile away from town than ever stay in this pit again. — Cal & Lee , English (2007-04-13) Fantastic place. Just ignore the Ross and Andy -- "porn all over the rooms, everybody off their face, music from the next door club bouncing all night long" -- this is what you go traveling for to have a good time. Obviously these two guys couldn't have a good time in the Playboy Mansion! Yes, it's slightly grubby, and yes the club next door does go on, but you should be in there having a good time! It's near the beach, near the tram stops. Had friendly staff and good nights out there. If you want to meet people and have a laugh, there is no better place in St. Kilda! — John (2006-12-20) Oh my god! don't even bother! cornflakes stuck to the so called fresh bed sheets! porn all over the rooms, everybody off their face, and seriously if you really call that a sociable and friendly environment i would hate to see a hostile one! Music from the next door club bouncing all night long and honestly, the worst hostel we stayed in through the whole of our travels. I cant believe they are still running the total disrespect of the workers and people there made it the most unsettling experience, the one and only time i ever truly paid what little money we had, but slept in the car instead! — ros and andy (2006-11-30) Warning -- thieving workers. Upon staying at the hostel we had some items stolen from our room. The fact we were staying in a double room, and there was no sign of break in means that the thief had a key. Upon reporting this to the police, it seems the manager then supplied them with false information, trying to devalidate our claim, leading us to the conclusion that a member of staff must have either entered the room, or supplied someone with a key. Don't stay here, it isn't worth the risk. — Matthew Barnett (2006-09-11) I did not like it here at all. I found that the manager/owner was not very nice at all, although the staff was pleasant enough. It was a few months ago I stayed there so it could possibly have changed. I stayed in a 10 bed dorm, and it was the tiniest room I have ever stayed in. The bunks basically all touch, there are no lockers and no storage space. The common areas sucked -- for such a big hostel all there was was a kitchen, small dingy tv room, a balcony that was always taken over by the stoners, and a crappy entry way. It was really really loud, and full of younger, more inexperienced backpackers. I would recommend staying somewhere else, but St. Kilda rocked! — Canadian Rachel (2006-07-28) WOOOOOW!! we didnt want to leave the palace, the staff were awesome, we met so many amazing people, and its just fabulous!!! if youre up for a great time, meetin people, parytin and just generally being sociable (as we are very sociable creatures aren't we Kev), this is the best place to be. And those who said it was a dump, well youre way too fussy and shouldnt be a backpacker, if you think this place is a dump, good luck with other hostels mate! next time we're in melbourne guess where we'll be! Ado, Kev, Geoff and Dan (smelly)...keep it goin! love ya'll! x — Jen & Em (2005-12-21) the best! we booked for 2 days, stayed for 3 weeks, returned 4 weeks later for xmas, then i came back 5 months later for another 3 months. and i'll be back again early next year. Cannot wait! the staff are the best, brilliant atmosphere, there truly isn't anywhere like it! — wendy the pancake girl (2005-12-04) This hostel is amazing to stay in. The rooms are not as dirty as some of the reviews say. A few of us spring-cleaned all the rooms and never found them to be particularly bad! The staff are all really cool and friendly. Plus I think it's getting done up so it will be even better than it used to be! — Rach (2005-09-01) You can meet some great people here and the staff do their best, but the rooms are inexcusably filthy. We reserved a double room; ie.- a bare mattress on a dusty floor and awoke to find a rat gnawing on our backpack. You DON'T have to settle for this just because it's cheap! Melbourne has plenty of funky, friendly hostels for the same price (or even less) without the filth. Whoever runs this hostel is making good money from unsuspecting backpackers. It's high time they used some of it to make the place habitable. — Anonymous (2005-07-22) What a dump of a place. DON'T STAY HERE. It's dirty, has bedbugs, the room smelt and the sheets were not clean. The communal areas were horrible and overcrowded, and kitchen dirty and horrible. I will never set foot in this foul hole again. — Simon (2005-05-03)